Oliver G. Johns
Wollongong,NSW
Summary
Detail-oriented undergraduate student pursuing a Bachelor of Business and Bachelor of Laws at the University of Wollongong. Possesses hands-on experience in customer service, operations support, and administrative tasks, including record-keeping and scheduling. Excels in managing competing priorities and collaborating within teams to enhance operational efficiency in community-focused organizations.
Overview
3
3
years of professional experience
Work History
Fuel Station Attendant
EG Ampol
Bulli, NSW
04.2025 - Current
- Monitored fuel inventory levels, reporting shortages to management to ensure timely restocking.
- Maintained accurate records of fuel sales, supporting compliance with established guidelines.
- Operated point-of-sale system to process transactions accurately and efficiently.
- Trained new employees on proper operating procedures, enhancing team effectiveness and service quality.
- Collaborated with team members to improve store processes and workflows.
Fundraiser Operations Manager and Assistant
Home-Start Family Services Australia
11.2023 - 10.2024
- Developed impactful fundraising strategies to maximise donations and meet fundraising goals.
- Managed operations for seasonal charity initiatives, ensuring effective execution and alignment with fundraising objectives.
- Planned and implemented fundraising events.
- Initiated and managed various charity drives within local communities in the Southern Highlands including school and parish communities.
- Boosted community awareness of organisation's mission through public speaking engagements and outreach activities.
- Researched and identified potential donors to enhance outreach for fundraising campaigns.
Retail Assistant
Coast to Country Custom Furniture
12.2022 - 09.2024
- Greeted customers, assisted in locating merchandise, and recommended suitable options to enhance shopping experience.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Resolved inquiries to consistently meet performance benchmarks.
- Participated in training sessions to improve customer service skills and multitasking efficiency.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Monitored sales floor to proactively assist customers and ensure timely replenishment of merchandise.
Education
Bachelor of Business- Bachelor of Laws -
University of Wollongong
Wollongong, NSW01-2030
Skills
- Collaborative leadership
- Financial reporting
- Event planning
- Nonprofit marketing
- Public speaking
- Active listening
- Excellent communication
- Problem-solving
- Decision-making
- Customer service
References
References available upon request.
Timeline
Fuel Station Attendant
EG Ampol
04.2025 - Current
Fundraiser Operations Manager and Assistant
Home-Start Family Services Australia
11.2023 - 10.2024
Retail Assistant
Coast to Country Custom Furniture
12.2022 - 09.2024
Bachelor of Business- Bachelor of Laws -
University of Wollongong