Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Oliver or Vix Mills-Mateer

Wentworth Falls,NSW

Summary

Self-motivated worker with proven leadership, organizational, and customer relations skills. Demonstrated ability to independently solve problems and retain clients. Detail-oriented individual with exceptional communication and project management skills. Proven track record of handling multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues while optimizing processes and supporting team objectives.


Dynamic and well-spoken, offering excellent skills in customer assistance helping patrons use technological services and resources. Expert user of Microsoft Office, HTML, Excel, etc. Knowledge of library operations and services.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Inbound/Outbound Caller

4Mile, North Strathfield
04.2025 - 07.2025
  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
  • Observed and learned changing customer requirements and adapted sales strategies as needed.
  • Collaborated with marketing teams to develop and execute promotional strategies.
  • Documented customer interactions and transactions, maintaining accurate records of all dealings.

Cashier & Social Media Manager

Geekdom, Leura
08.2021 - 06.2025
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Responded to inquiries from callers seeking information.
  • Generated reports detailing findings and recommendations.

Extra

Luxe Management, Parramatta
12.2023 - 03.2025
  • Worked on the BBC TV show ‘Ten Pound Poms’.
  • Partnered and networked with various casting agents, photographers, directors and producers to deliver consistent work.
  • Followed set schedules and timelines to fulfill schedule requirements.
  • Applied techniques, using sense memory, character analysis and script analysis to bring characters to life.
  • Gained valuable on-set experience by working with established directors.

Kitchen Hand

Boss Noodles, Katoomba
09.2023 - 12.2023
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Transported food items from storage areas to kitchen for prepping.
  • Operated kitchen equipment in accordance with manufacturer instructions.

Education

Bachelor of Planning - Urban Planning & Environmental Planning

Macquarie University
Macquarie Park, North Ryde
01.2029

Bachelor of Cybersecurity - Cyber Security

Macquarie University
Macquarie Park, North Ryde
12.2030

High School Diploma -

BMGS
Blue Mountains
01.2024

Skills

  • Self-motivated team player
  • Goal oriented
  • Project management
  • MS office
  • Resource optimization
  • Web Development; HTML, CSS, Java as well as programs such as Shopify, Square, Word Press etc
  • Team Leadership
  • Network administration
  • Data entry
  • Goal setting

Accomplishments

  • Udacity Certificate in HTML & CSS
  • 2025 Ethical Hacking UDACITY Reason: For successful Completion of the
  • Bertelsmann Next Generation Tech Booster for Ethical Hacking
  • Distinctions in classes
  • Developed own Website

Certification

  • Udacity Certificate in HTML & CSS
  • 2025 Ethical Hacking UDACITY Reason: For successful Completion of the Bertelsmann Next Generation Tech Booster for Ethical Hacking

Languages

English
Native or Bilingual
Polish
Limited Working
French
Limited Working

Timeline

Inbound/Outbound Caller

4Mile, North Strathfield
04.2025 - 07.2025

Extra

Luxe Management, Parramatta
12.2023 - 03.2025

Kitchen Hand

Boss Noodles, Katoomba
09.2023 - 12.2023

Cashier & Social Media Manager

Geekdom, Leura
08.2021 - 06.2025

Bachelor of Planning - Urban Planning & Environmental Planning

Macquarie University

Bachelor of Cybersecurity - Cyber Security

Macquarie University

High School Diploma -

BMGS
Oliver or Vix Mills-Mateer