Olivia Adams
Sylvania ,NSW
Summary
Intelligent and driven, consistently striving for hard work and excellence. Possessing a natural enthusiasm and dedication, excelling in building strong workplace relationships. True strength lies in customer-facing roles, interacting with clients in a friendly and personable manner. Currently pursuing a Bachelor's degree in Exercise Science at Wollongong University, fueled by a passion for health and wellbeing. Thoroughly enjoy studying health and fitness, with the ultimate goal of making a positive impact on others through future career endeavors.
Overview
7
7
years of professional experience
Work History
Barista
Grind Espresso
11.2023 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Volunteer
Primary Ethics
07.2023 - Current
- Once a week I volunteer at my local primary school where I teach Ethics classes to the students
- These ethics classes cover topics such as ethical consumption, ethics behind lying etc.
- Volunteering with Primary Ethics allows me to help young students develop key decision making skills for their future.
- Teaching these Ethics classes also allowing me to develop more professional communication skills whilst also maintaining a professional manner towards students and building report with them.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Receptionist and Administrator
Life and Mind Psychology
11.2023 - 11.2024
- During my time at Life and Mind Psychology I was a casual Receptionist and Administrator where I greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Processing payments, sending invoices to Medicare and clients, confirming appointments for the week ahead, setting up mental health care plans, writing and sending GP letters, maintaining clinician’s calendars by assuring they are fully booked for the coming week.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Barista
Hendrix Coffee Co.
09.2022 - 11.2023
- I casually worked at Hendrix Coffee Co
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Manager
Bud Café Taren Point
11.2020 - 08.2022
- I worked as the manager for the Bud Café Taren Point
- I rostered staff on for the weeks while also making sure the café was running smoothly throughout the week
- Managed and motivated employees to be productive and engaged in work.
- Planning for the week ahead by doing food and drink orders such as bread and milk.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Barista
Loaf Sandwiches Cronulla
01.2022 - 07.2022
- I worked casually at Loaf as their main barista
- It is a fast-paced café where I was working on the coffee machine for the majority of my shifts, I would occasionally help out around other sections of the café such as washing and putting away dishes, taking orders, cleaning tables, stocking the milks and cool room, making fresh juices, cleaning the café at close and getting the café ready for open
Apparel Team Member
Kmart
11.2017 - 06.2021
- I work casually at K-Mart in the Apparel team
- I am usually in charge of the fitting room
- This undertakes a lot of responsibility as I must control and manage the fitting room but also manage what other employees are doing during the shift
Waitress
The Den Café Engadine
10.2020 - 02.2021
- I casually worked at The Den café during the Christmas period, in which I was a waitress
- My role consisted of taking orders, running food and drinks, cleaning dishes and tables, making coffee and making sure the café was clean and always running smoothly
- I occasionally made Cocktails and served Wine and Beer
Legal Office Assistant
Law Partners
01.2020 - 04.2020
- I worked full-time with Law Partners as a Legal Office Assistant
- I gained value experience working in such an environment and was able to build strong working relationships with personnel at a variety of organisational levels.
- Reduced errors in legal filings by proofreading documents meticulously prior to submission to court or opposing counsel.
- Organized office files using a digital filing system that improved efficiency in retrieving key information during cases or hearings.
- Maintained strict confidentiality while handling sensitive information, protecting both clients and the firm.
Waitress
La Cucina
11.2019 - 01.2020
- For the period of Christmas 2019, I worked at La Cucina in which I was a waitress
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Bachelors - Exercise Science
University of Wollongong
11-2025
No Degree - HSC
Port Hacking High School
01.2019
Skills
- Problem-solving
- Attention to detail
- Computer skills
- Data entry
- Time management
- Customer and client relations
- Document preparation
- Billing and invoicing
Vaccinationstatus
Fully vaccinated and boosted against COVID-19
Availability
06:00 - 18:00, 06:00 - 18:00, 06:00 - 18:00, 06:00 - 18:00, 06:00 - 18:00, 06:00 - 18:00 Monday: 06:00 - 18:00 Tuesday: 06:00 - 18:00 Wednesday: 06:00 - 18:00 Thursday: 06:00 - 18:00 Friday: 06:00 - 18:00 Saturday: 06:00 - 18:00
Personal Information
- Age: 22
- Date of Birth: 11/21/01
Timeline
Barista
Grind Espresso
11.2023 - Current
Receptionist and Administrator
Life and Mind Psychology
11.2023 - 11.2024
Volunteer
Primary Ethics
07.2023 - Current
Barista
Hendrix Coffee Co.
09.2022 - 11.2023
Barista
Loaf Sandwiches Cronulla
01.2022 - 07.2022
Manager
Bud Café Taren Point
11.2020 - 08.2022
Waitress
The Den Café Engadine
10.2020 - 02.2021
Legal Office Assistant
Law Partners
01.2020 - 04.2020
Waitress
La Cucina
11.2019 - 01.2020
Apparel Team Member
Kmart
11.2017 - 06.2021
Bachelors - Exercise Science
University of Wollongong
No Degree - HSC
Port Hacking High School
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