Olivia Agosta
Thornbury,Victoria
Summary
Energetic professional with over 5 years of commendable customer service at KMART AUSTRALIA, excelling in critical thinking and team collaboration. Demonstrated ability to handle over 50 customer interactions daily, enhancing service quality and efficiency. Recognized for impeccable time management and a solid track record in workload management, with a passion for continuous learning and improvement.
Overview
7
7
years of professional experience
Work History
Casual Employee in Retail
KMART AUSTRALIA
Preston, VIC
04.2018 - Current
- 5 years of customer service experience
- 3 years retail experience in clothing department
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Deal with over 50 customers daily during retail job.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Volunteer Work at Vinnies for 2 years as part of Duke of Edinburgh Award
- Completed up to Silver Duke of Edinburgh Award
- Passion for sports, participated in regular cross country at school, netball, swimming, gymnastics and tennis
Education
Santa Maria College
Northcote, VIC10.2021
Bachelor of Nutrition Science - Nutrition Sciences
La Trobe University
Bundoora, VICSkills
- Critical Thinking
- Time Management
- Active Listening
- Team Collaboration
- Workload Management
- Computer Skills
- E-Mail and Telephone Communication
- Peer Interaction
- Dependable and Cooperative
- Quality Driven
Interests
I have a deep love for fashion and a keen passion for styling that drives my creativity and enthusiasm. Glassons has always been a brand I admire for its trendy and stylish offerings. I believe working there would allow me to express my passion whilst contributing to a brand I truly love.
Timeline
Casual Employee in Retail
KMART AUSTRALIA
04.2018 - Current
Santa Maria College
Bachelor of Nutrition Science - Nutrition Sciences
La Trobe University
Similar Profiles
Barry DeakerBarry Deaker
Retail Assistant at Kmart AustraliaRetail Assistant at Kmart Australia
Jakob ElphickJakob Elphick
Retail Assistant at Kmart AustraliaRetail Assistant at Kmart Australia
Buddy KavanaghBuddy Kavanagh
Team Member at Kmart AustraliaTeam Member at Kmart Australia
Angelina D'SilvaAngelina D'Silva
Retail Sales Associate Cashier at Kmart AustraliaRetail Sales Associate Cashier at Kmart Australia
Ryan de MunkRyan de Munk
General Manager HSE at QuantemGeneral Manager HSE at Quantem