Olivia Altham
Balaclava,VIC
Summary
I am an approachable and friendly person who fully understands the need to work well with others. I am also motivated to work on my own and have demonstrated my problem-solving skills in various roles. I have a wide range of customer service experience and I’ve worked in several different working environments which has enabled me to see how different businesses work. I am a good verbal communicator and able to communicate with people on various levels. I believe these skills will enable me to adapt to a new role. I am looking forward to further develop my skills whilst learning new ones.
Overview
7
7
years of professional experience
Work History
Counter girl
Moose bar&café south yarra
05.2024
- I serve day to day customers making sure their coffee orders are correct and also making sure their food they order are correct for takeaway as well as serving customers that want to sit in the cafe as well
Co-op CTM
Waterfoot Co-Op
Rossendale
11.2022 - 01.2024
- Dealing with customers by serving them and answering queries
- Replacing and rotating stock within the store
- Putting out new deliveries and organizing stock areas
- Handling money, pre-payment cards, and deliveries.
Support Worker
Bright Futures Day Nursery
Rawtenstall
04.2022 - 10.2022
- Short term contract to support a busy nursery during a busy period
- Tasks included helping children during mealtimes, communicating with staff while also parents and helping with general cleaning tasks.
Waitress
A’Vuccaria Restaurant
Rawtenstall
04.2021 - 10.2022
- Taking tables food and drinks orders making sure nothing is missing checking on tables during service and also making sure services up to top standard
- Also have a responsibility to clean and tidy after service
- Making sure on earlier shifts the bar is opened and the restaurant is all set up.
Waitress
Astoria Bar & Restaurant
Burnley
10.2020 - 04.2021
- Taking tables food and drinks orders making sure nothing is missing checking on tables during service also making sure services up to top standard
- Also have a responsibility to clean and tidy after service.
Sales Assistant
Card Factory
Rawtenstall
12.2020 - 01.2021
- Christmas temp
- Sales assistant making sure all new stock was to be put out on display and that all customers can find anything they are looking for with a responsibility of handling tills and making sure all sales go through correctly and that money and card payments are taken correctly also.
Kitchen Porter
Nutters Restaurant
Norden
08.2020 - 10.2020
- Making sure all the kitchen is clean and sanitize for cooking during service to clean all the plates that come from the tables also all the pans and trays from cooking making sure they’re clean and ready for use again.
Sales Assistant
Bev’s party balloons
Rawtenstall
07.2017 - 08.2018
- Handling Customer sales and replenishing of stock
- When needed I help prepare balloons and customer orders also customer enquiries.
Education
A-Level or equivalent (NVQ) -
Bury College
06.2022
GCSE or equivalent -
Haslingden High School
05.2020
Skills
- Customer Service
- Organised
- Sales
- Fast learner
- Good teamwork
- Excellent communication skills
- Good time management
- Strong problem solving skills
Driverlicense
UK full driving license
Timeline
Counter girl
Moose bar&café south yarra
05.2024
Co-op CTM
Waterfoot Co-Op
11.2022 - 01.2024
Support Worker
Bright Futures Day Nursery
04.2022 - 10.2022
Waitress
A’Vuccaria Restaurant
04.2021 - 10.2022
Sales Assistant
Card Factory
12.2020 - 01.2021
Waitress
Astoria Bar & Restaurant
10.2020 - 04.2021
Kitchen Porter
Nutters Restaurant
08.2020 - 10.2020
Sales Assistant
Bev’s party balloons
07.2017 - 08.2018
A-Level or equivalent (NVQ) -
Bury College
GCSE or equivalent -
Haslingden High School