Olivia Anderson
Summary
I am a friendly, hardworking and passionate person, with knowledge in administration, fulfilment and customer service. I have a independent and self motivated nature and can multi - task in fast paced environments. I am a quick learner, who is motivated to deliver the best service and contribute to team productivity.
Overview
5
5
years of professional experience
Work History
Administrator
Oceanic Dental Lab
04.2023 - Current
- Perform administrative tasks - Administrating cases, answering incoming calls, replying and sending emails, delegating independent tasks, booking appointments, assisting colleagues with administrative tasks
- Fulfilment - Labelling and shipping a number of products to our clients in a quick and efficient manner
- Maintaining - Maintaining office equipment, office supplies, and having a clean work space environment
- Assist the marketing team - pitching ideas for the business website and helping with tasks where needed
Barista/ All Rounder
Up Town
09.2022 - 04.2023
- Stock - Assisted in tracking inventory to maintain adequate stock levels and reduce wastage.
- Time management - Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Till - Enhanced customer satisfaction by providing efficient and accurate transactions at the till
- All rounder - Operated espresso machines to create beverages, refill cabinet, shop for supplies and help other team members where needed
- Working as a team - Making new employees feel welcome, teaching and sharing knowledge of coffees, teas, and merchandise, as well as other cafe duties
- Work environment - Maintaining a clean work environment
Nanny
Independent
09.2021 - 04.2023
- Assisted with light housekeeping duties as well as running errands and picking the kids up from school.
- Prepared meals and snacks for children
- Enhanced children''s emotional well-being by providing attentive care and building a nurturing relationship with each of them.
- Communicated with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in sport activities, hygiene and socialization
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Crew Member
McDonald's
01.2021 - 12.2021
- Worked front counter at mccafe, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
Administrative Assistant ( Work Experience )
Private Mortgage Funding And Management
10.2019 - 11.2019
- Maintained confidentiality of sensitive information by adhering to privacy policies and implementing secure filing systems.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answering the phone system and delivering messages to staff
- Ensured accurate record-keeping with data entry and database management for company information.
Education
Marketing - Fashion Marketing
Collarts
Melbourne (Online)10.2027
High School Diploma -
Perth College
Mount Lawley 11.2020
Certificate II - Business
Foundation Eduction
Online11.2020
Skills
- Office Administration
- Attention to Detail
- Fulfillment Processing
- Customer Service
- Recordkeeping and File Management
- Teamwork and Collaboration
- Cash handling
- Time management
- Communication
- Computer skills
Timeline
Administrator
Oceanic Dental Lab
04.2023 - Current
Barista/ All Rounder
Up Town
09.2022 - 04.2023
Nanny
Independent
09.2021 - 04.2023
Crew Member
McDonald's
01.2021 - 12.2021
Administrative Assistant ( Work Experience )
Private Mortgage Funding And Management
10.2019 - 11.2019
Marketing - Fashion Marketing
Collarts
High School Diploma -
Perth College
Certificate II - Business
Foundation Eduction
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