Olivia Armour
Lisarow
Summary
Proven expertise in animal care and general duties as demonstrated at Ourimbah Vets and Petbarn. Known for reliability and ability to adapt to change, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Petbarn
11.2024 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and provided advice and information to help them make the best decision for them and their pet.
- Assisted customers with prompt and polite support in-person and via telephone.
Veterinary Nurse
VetPartners.org
10.2022 - 12.2024
- Assisted in surgeries by preparing surgical rooms and sterilizing equipment.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Maintained a calm and collected demeanour during high-pressure and highly emotional situations.
- Maintained a professional yet friendly attitude with customers.
- Assisted senior staff with drawing blood, performing blood analyses, inserting cannulas, etc.
- Collected and prepared specimens for laboratory testing.
- Ensured effective communication between veterinarians and nurses.
Education
Certificate IV - Veterinary Nursing
TAFE NSW
NSW06-2024
High School Diploma -
St Joseph's Catholic College
Gosford, NSW01-2021
Skills
- Cleaning protocols/following WHS procedures
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Team collaboration
- Active listening
Timeline
Sales Assistant
Petbarn
11.2024 - Current
Veterinary Nurse
VetPartners.org
10.2022 - 12.2024
Certificate IV - Veterinary Nursing
TAFE NSW
High School Diploma -
St Joseph's Catholic College
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