Olivia Bantleman
Perth
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Customer Service Specialist
Bunnings Warehouse Mindarie
10.2019 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction feedback through proactive resolutions of customer issues.
Hospitality Team Member
Dome Butler
12.2017 - 06.2019
- Developed and maintained positive relationships with guests for satisfaction.
- Trained new staff members in customer service techniques and hotel operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Bachelor of Science - Paramedical Science
Edith Cowan University
Perth, WA02.2024
No Degree -
Mindarie Senior College
Mindarie, WA12.2020
Skills
- Medication Administration
- Safety Protocols
- Cardiopulmonary Resuscitation (CPR)
- Vital Sign Assessment
- Patient Examination
- Medical Volunteer
- Emergency Management
- Emergency Patient Triage
- Patient Management
- IV Insertion
- Medical Records Management
Timeline
Customer Service Specialist
Bunnings Warehouse Mindarie
10.2019 - Current
Hospitality Team Member
Dome Butler
12.2017 - 06.2019
Bachelor of Science - Paramedical Science
Edith Cowan University
No Degree -
Mindarie Senior College
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