Olivia Beale
Perth,WA
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Admin
The Good Guys
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Wizard Pharamacy
Wizard Pharmacy
05.2024 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Cashier
Woolworths
10.2021 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
Education
No Degree -
Canning Vale College
Perth, WA08-2023
Cert 3 - Makeup
TAFE Wa
Perth, WA01-2021
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Decision-making
- Team building and leadership
- Team collaboration
- Scheduling
- Time management
- Relationship development
- Goal setting
Languages
English
Professional Working
Timeline
Admin
The Good Guys
09.2024 - Current
Wizard Pharamacy
Wizard Pharmacy
05.2024 - 07.2024
Customer Service Cashier
Woolworths
10.2021 - 05.2023
No Degree -
Canning Vale College
Cert 3 - Makeup
TAFE Wa
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