Olivia Brady

• Actively engaged with customers, promoting products and services that aligned with their needs and preferences, driving sales growth and contributing to the achievement of Individual Financial Performance (IFP) targets.
• Demonstrated proficiency in utilizing advanced software systems to navigate transactions, ensuring seamless and accurate processing of sales, enhancing the overall customer experience.
• Excelled in building positive customer relationships through effective communication, active listening, and a deep understanding of their unique needs and expectations, fostering loyalty and repeat business.
• Closely monitored Key Performance Indicators (KPIs) through software-generated reports, allowing for comprehensive analysis and assessment of individual and team performance, identifying areas for improvement and capitalizing on strengths.

• Dedicated two years of service to Cotton On, consistently demonstrating a strong work ethic and meeting performance goals, contributing to the company's success.
• Exhibited dependability and responsibility by competently managing the opening and closing of the store independently, ensuring safety protocols were followed and maintaining order.
• Played a crucial role in training and mentoring new team members, effectively communicating company policies, product knowledge, and fostering a welcoming environment.
• Gained comprehensive insights into Cotton On's operations, including product management, customer service strategies, and overall business practices, leveraging this knowledge to enhance performance.
• Displayed adaptability and problem-solving skills, seamlessly adjusting to changes within the store environment while prioritizing customer satisfaction and addressing any challenges promptly.
• Actively participated in team meetings, contributing innovative ideas and collaborating effectively with colleagues to identify areas for improvement and implement efficient solutions.
• Demonstrated dedication and proficiency in independently handling various store tasks, showcasing reliability and a commitment to excellence.
• Fostered an inclusive and supportive work environment, ensuring new team members felt welcomed and empowered to thrive within their roles.
• With a deep understanding of store operations, teamwork dynamics, and a proven track record of positive contributions, I am confident in my ability to continue excelling as a valuable team member in future endeavors.

Rewritten version:

• Curated a positive and stimulating atmosphere by meticulously planning and facilitating engaging activities, interactive games, and comprehensive homework assistance, fostering an environment conducive to learning and growth.
• Prioritized open and transparent communication with parents, providing regular updates on their child's participation, progress, and overall experience within the program, building trust and strengthening relationships.
• Designed and executed captivating holiday programs, seamlessly integrating educational elements with fun and enjoyable activities, ensuring children remained intellectually challenged while experiencing an enjoyable and memorable experience.
• Demonstrated effective conflict resolution skills, swiftly and diplomatically addressing any disputes among children, promoting a harmonious and inclusive environment where all participants felt respected and valued.
• Maintained a comprehensive understanding of safety protocols and emergency procedures, proactively implementing measures to ensure the utmost security and well-being of all children under my care, providing parents with peace of mind.

• Collaborated closely with the Kate Sylvester team, contributing to backstage coordination and model dressing for her runway shows, ensuring a seamless presentation of her designs.
• Provided backstage assistance and model dressing expertise during the fashion showcases of Juliette Hogan, ensuring the models showcased her designs with elegance and precision.
• Contributed to the coordination of Kathryn Wilson Footwear's runway presentations, focusing on highlighting the synergy between footwear and fashion, creating a cohesive and visually stunning display.
• Worked alongside the avant-garde designer Rory William Docherty, contributing to backstage tasks and model dressing, enhancing the presentation of his innovative and cutting-edge designs.
• Collaborated with the renowned fashion house Zambesi, playing a pivotal role in model dressing and backstage coordination, ensuring a flawless representation of their iconic aesthetic.
• Developed valuable connections within the fashion industry, learning from the unique perspectives of each designer and expanding my knowledge of diverse design approaches, fueling personal and professional growth.

• In a commission-based sales role, I consistently exceeded personal sales goals through diligent follow-up with prospective customers and building strong rapport with the existing clientele, leveraging effective communication and relationship-building skills.
• Ensured timely stocking of new merchandise on the floor by processing shipments efficiently upon arrival, contributing to a seamless and organized retail experience for customers.
• Fostered professional relationships with customers, increasing loyalty, retention, and overall customer satisfaction through personalized interactions and a genuine understanding of their needs and preferences.
• Delivered energetic and enthusiastic responses to customers, both in-store and over the telephone, consistently going above and beyond to provide exceptional service and meet their needs, creating a memorable and positive shopping experience.

• Developed comprehensive expertise in BurgerFuel's menu offerings, gaining an in-depth understanding of each item's ingredients, preparation methods, and unique flavors, enabling me to provide knowledgeable recommendations and exceptional service to customers.
• Demonstrated the ability to thrive in fast-paced environments, efficiently handling customer orders during peak hours while maintaining a high level of accuracy and attention to detail, ensuring a seamless and satisfactory dining experience.
• Exhibited proficiency in cash handling, managing transactions ensuring the integrity of the register

• Contributed to the circuit manufacturing process at Circuit Labs, gaining practical experience in the creation of electronic circuits
• Learned and became proficient in software tools used for creating electronic circuits
• Received training and mentorship from experienced professionals at Circuit Labs, developing a comprehensive understanding of circuit design principles
• Actively engaged in skill development, adapting quickly to new technologies and methodologies in circuit manufacturing.