Summary
Overview
Work History
Education
Skills
Timeline
WORK PLACEMENT
Generic

Olivia Brown

Brisbane

Summary

Dedicated and enthusiastic individual with a strong passion for the health industry, supported by a Certificate III in Allied Health Assistance. Completed a comprehensive work placement, achieving all mandatory competencies, and gained valuable experience as a laboratory assistant in the immunology department at QML Pathology Murarrie Lab.


Recently returned from living abroad, eager to leverage skills and knowledge in a clinical assistant role that contributes to the operational aspects of the Biochemistry Unit. Committed to continuous learning and professional growth within the healthcare sector.

Overview

6
6
years of professional experience

Work History

Legal Assistant

BTLawyers
11.2022 - 12.2024
  • Transcribe from dictations and enter data accurately and efficiently
  • Liasing with external medical providers to arrange independent medical examinations various requests
  • Time and calendar management to ensure tasks are completed within strict deadlines for myself and to remind solicitors
  • Preparing and proofreading legal documents following precedents and legislations such as the Uniform Civil Proceedings Rules 1999 and Workers’ Compensation and Rehabilitation Act 2003
  • Archiving settled matters ensuring all vital components are finalised in advance
  • Obtaining, downloading and sourcing relevant claimant history and details in relation to claims and workplace health and safety investigations and prosecutions
  • Drafting correspondence addressed to third parties
  • Ensuring claim files, written correspondence/documents, briefs of medical evidence for specialists are collated and organized following BTL standard operating procedures (SOP’s)

Laboratory Assistant – Flextrack IOM Operator

QML Pathology
06.2022 - 11.2022
  • Autonomously maintain the High Volume Flextrack including rectifying any identified issues impacting operational functions
  • Storage and disposal of samples following workplace health and safety procedures
  • Manually creating aliquots from original tubes ensuring meticulous attention to detail and implementing problem solving techniques to complete all requested tests and avoid recollection of samples.
  • Disposal of clinical waste and maintaining a clean work environment
  • Addressing any areas of concern that pose a risk to staff safety and patient quality insurance
  • Adhere to all Privacy and Confidentiality Polices and Procedures
  • Liase with lab branches across Queensland and Tasmania regarding specimen transfers and pending tests via email or phone
  • Liase with colleagues within other departments regarding shared samples and sample retrievals from storage
  • Work cooperatively with a diverse range of staff members

Administration Assistant

BT Lawyers
04.2022 - 06.2022
  • Staffing the reception desk
  • Welcoming guests and clients either in person or via telephone, answering or directing inquiries appropriately
  • Daily morning mail – collecting, sorting, scanning, saving to correct file and distributing to legal assistants
  • Arranging courier bookings
  • Daily outside run – court filing, banking, collection of documents
  • Monitoring the admin calendar, making bookings and preparing conference rooms
  • Stocktake of office supplies
  • Having a keen attention to detail and adhering to privacy and confidentiality of clients and matters
  • Experience in Microsoft Office including Outlook, Word, Excel and Powerpoint
  • High level of literacy, including strong written and verbal communication skills
  • Ability to work efficiently within a hardworking team

Personal Care Assistant

Ozcare
06.2020 - 04.2022
  • Demonstrating person centered care and build rapport with clients
  • Providing transportation
  • Supporting with social outings and shopping
  • Administering medications from webster packs
  • Assisting with personal care following client's care plan
  • Domestic Assistance including housekeeping and various cleaning duties

Pharmacy Assistant

Yeppoon Day and Night Pharmacy
08.2018 - 06.2020
  • Providing excellent customer service to a wide variety of people
  • Dealing with customer complaints and concerns
  • Conducting stock takes and replenishing stock
  • Taking in and handing out prescriptions
  • Answering phone calls and calling customers/ clients/other businesses
  • Maintaining store cleanliness
  • Using computer systems to generate stock lists and labels
  • Representing myself and the pharmacy professionally
  • Adhering to privacy and confidentiality policies

Education

Bachelor of Psychological Science -

Central Queensland University

Bachelor of Biomedical Science -

Queensland University of Technology
Brisbane
10.2029

Queensland Certificate of Education - Year 12

St Ursula’s College
Yeppoon
01.2019

Certificate III - Allied Health

Cairns Training Academy
01.2019

Skills

  • Clients: Patient handling and movement, medical terminology, basic knowledge of anatomy acquired through 110 hours of work placement in the Allied Health industry I have provided excellent customer service to clients/customers of all backgrounds and ages through employment
  • Attention to detail
  • Communication: Able to liaise with clients and staff members in a friendly and supportive manner
  • Organisation: Able to prioritise work tasks and meet staff/client requests in a timely and efficient manner
  • Teamwork: Through work placement and my various employment roles, I have developed the skills to work as an open-minded, friendly team member
  • Computer Skills: I have competent computer skills, able to comprehend new computer systems and databases promptly and efficiently
  • Qualifications: I have previously competed First Aid Certificate, Cert 3 in Allied Health Assistance and hold a current Queensland Blue Card permitting work with children

Timeline

Legal Assistant

BTLawyers
11.2022 - 12.2024

Laboratory Assistant – Flextrack IOM Operator

QML Pathology
06.2022 - 11.2022

Administration Assistant

BT Lawyers
04.2022 - 06.2022

Personal Care Assistant

Ozcare
06.2020 - 04.2022

Pharmacy Assistant

Yeppoon Day and Night Pharmacy
08.2018 - 06.2020

Certificate III - Allied Health

Cairns Training Academy

Bachelor of Psychological Science -

Central Queensland University

Bachelor of Biomedical Science -

Queensland University of Technology

Queensland Certificate of Education - Year 12

St Ursula’s College

WORK PLACEMENT

CQ Allied Health Bluecare, Gracemere

  • Placement related tasks:
  • Assisted and performed with client therapy programs under the direction of Exercise Physiologists, Physiotherapists and Occupational Therapists and Assistants
  • Performed client observations eg. Blood Glucose levels and blood pressures
  • Documented in client records
  • Adhered to privacy and confidentiality policies and procedures regarding client care
  • Assisted with client movement eg. Hoists and shower chairs and wheelie walkers
  • Assisted with clients with various intellectual and physical disabilities
  • Adhered to infection control policies and procedures regarding equipment used in client care
  • Following correct hand washing procedures
  • Communicated efficiently and effectively with clients and colleagues

Capricorn Adventist Retirement Village, Yeppoon

  • Assisted and performed client’s personal care requirements in regards to showering, dressing toileting and feeding
  • Documented client movements, nutrition intake and care provided in client records
  • Assisted with client movement procedures, using hoists, shower chairs and wheelie walkers
  • Assisted with clients various intellectual and physical disabilities

Movement Improvement, Rockhampton

  • Observed Allied Health professionals assess clients and provide treatment
  • Adhered to client confidentiality and privacy policies

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Olivia Brown