Olivia Cadenheadead
Gold Coast,QLD
Summary
Personable Store Associate with 5 years in retail and 1 year being a Barista. I consider myself to be an energetic, ambitious individual that's always smiling. My values are to be happy, well-groomed, well-mannered, and polite to others. I strive to ensure I meet the expectations of my employers and work well in a team.
Overview
5
5
years of professional experience
Work History
Barista
Una Bakery And Cafe
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Customer Service
Pacific Fresh Fruit
02.2024 - Current
- Strengthened client relationships through consistent communication and excellent customer service.
- Greeted customers and provided outstanding customer service.
- Enhanced patient satisfaction by providing efficient and professional customer service.
- Improved customer service by projecting friendly and knowledgeable attitude.
Cleaning Services
Maid 2 Match
09.2023 - 02.2024
- Improved client satisfaction by providing thorough and detail-oriented cleaning services.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Increased customer satisfaction by responding to requests for additional cleaning services in a timely manner.
A Host
Edgewater Dining
07.2022 - 08.2023
- Greeting people and taking them to there seats.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Retail Sales Associate
Farmers
02.2019 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Level 3 - Cabin Crew
School of Tourism
New Zealand04.2019
High School Diploma -
Burnside High School
New Zealand10.2018
Skills
- Time Management
- Friendly and outgoing
- Team Player
- Active listener
- Cleanliness
- Exceptional customer service
Accomplishments
I was a squad swimmer for three years before moving to Australia from New Zealand, I also was a Netball player and Coach for younger teams. I started getting into Hiking which was very challenging but rewarding experience. I love keeping fit and making new goals at the gym.
Referees
Una- +610478803988
Faizah- +610424911946
Timeline
Barista
Una Bakery And Cafe
03.2024 - Current
Customer Service
Pacific Fresh Fruit
02.2024 - Current
Cleaning Services
Maid 2 Match
09.2023 - 02.2024
A Host
Edgewater Dining
07.2022 - 08.2023
Retail Sales Associate
Farmers
02.2019 - 03.2022
Level 3 - Cabin Crew
School of Tourism
High School Diploma -
Burnside High School
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