Olivia Capodicasa
Mernda
Summary
Currently a Pharmaceutical Sales Representative with a track record of achieving targets through relationship-led selling, territory management, and strategic prioritisation. Backed by experience in pharmacy and food services, I thrive in these healthcare related sales environments and bring a unique blend of clinical understanding, promotional awareness, and interpersonal strength. Along side my nursing background it has enabled be to enhance my ability to engage confidently with healthcare professionals and support continued growth across both medical and sales disciplines. I am highly reliable, proactive, and motivated, seeking opportunities to contribute meaningfully to organisational success while continuing to develop professionally within healthcare and sales-focused environments. I also aim to bring such an incredibly positive attitude to the work environment with my colleagues as I looked forward to going to work each day in my career and aim to have others around me feel the same way.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Sales Representative
Pharamabroker sales
Melbourne
10.2025 - Current
- Assisted in visual merchandising to create appealing displays for promotions.
- Developed strong relationships with healthcare professionals to promote pharmaceutical products.
- Executed new product launches, ensuring compliance, education, and strong initial uptake
- Built solid partnerships through regular store visits, follow-ups, and tailored solutions in return upscale my skills and exceed performance
Pharmacy Assistant
Chemist Warehouse
02.2023 - 10.2025
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Merchandised over-the-counter goods and rotated stock.
- Assisted pharmacy staff with preparing medications and filling orders.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Trained new pharmacy staff in procedures and customer service standards.
Covid Collector
4cyte Pathology
04.2022 - 01.2023
- Enforced staff performance and service standards to deliver consistent and positive customer experiences
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Obtained 100 percent accurate results for all swabs
- Provided exceptional customer service to patients with care.
Food Services Assistant
St Vincent's Hospital
02.2018 - 03.2022
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
- Worked with food service personnel to update patient meal programs using softwares including chef max
- Consistently maintained high patient/management satisfaction ratings
- Promoted from food service assistant to back up administration assistant
- Utilized critical thinking and problem-solving skills to configure new strategies for delivering patient supplementary drinks under Covid regulations and safety practices.
Education
Diploma - Enrolled Nursing
RMIT
Melbourne , VIC 02.2020 - 11.2022
Skills
- Reliable and trustworthy
- Overly Friendly, positive attitude
- Strong Communication Repaur building skills
- Task prioritization/time management
- Professional work ethic
- Conflict Resolution
- Team Development
- Product Sales
- physically fit and able
Gym
aiding my fitness Goals with running and weight lifting
Languages
Italian
References
- Maria Testa, St Vincent's Food Service Supervisor, 0433 549 890
- Rita Sua, 4cyte Pathology Supervisor 0431745981
- Anuradha Premarathna Pharmacist in charge, 0490515232
Timeline
Sales Representative
Pharamabroker sales
10.2025 - Current
Pharmacy Assistant
Chemist Warehouse
02.2023 - 10.2025
Covid Collector
4cyte Pathology
04.2022 - 01.2023
Diploma - Enrolled Nursing
RMIT
02.2020 - 11.2022
Food Services Assistant
St Vincent's Hospital
02.2018 - 03.2022