Chapman

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.

• Managed end-to-end accounts, including accounts payable/receivable, reconciliations, and financial reporting.
• Ensured accurate and timely financial transactions, including invoicing, payment processing, and deposits, contributing to healthy cash flow.
• Prepared and presented comprehensive financial reports for senior management to support data-driven decision-making.
• Organisational systems for payment collections, expense tracking, and record keeping.
• Conducted regular reconciliation of accounts and resolved discrepancies efficiently.
• Oversaw full-cycle recruitment processes, including onboarding and offboarding of staff, ensuring a smooth employee experience.
• Hired, trained, and managed team members. Conducted performance reviews, set goals, and administered salaries.
• Mentored junior staff, ensuring professional growth and contributing to team development.
• Maintained a highly organised office environment to support operational efficiency and productivity.
• Coordinated logistics for internal and external meetings, events, and travel arrangements.
• Created and maintained organised filing systems and databases for efficient information management

• Assisted customers with product selection, enhancing overall shopping experience.
• Maintained accurate inventory records using point-of-sale systems and stock management tools.
• Trained new staff on sales techniques and customer service standards to improve team performance.
• Developed visual merchandising displays to optimize product visibility and drive sales.
• Resolved customer inquiries and complaints promptly, ensuring satisfaction and retention.
• Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.

I have been working part time for roadie's café as a waitress.

⬧ I have been employed for approximately five and a half years and consistently work during weekends, evenings,

school holidays or whenever needed.

⬧ My duties included: waiting tables, taking orders, handling money, maintaining an aesthetically pleasing

environment.