Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Charleston

Scarborough,WA

Summary

Bringing strong customer service and interpersonal skills, effective communication, and resourcefulness to support various roles. Experienced in customer service, HR/ administrative duties, ensuring smooth operations and high-quality service. Organized and detail-oriented professional with proficiency and experience in Microsoft Office.

Overview

10
10
years of professional experience

Work History

Front of House Staff/ Bookings and HR Assistant

300 Acres Restaurant and Bar
09.2023 - Current
  • Pouring, making and serving drinks, taking payments, waiting tables, coffee making, cleaning (restaurant and function spaces)
  • Managing and organising restaurant and function bookings, communicating with customers via email and phone, working with Microsoft Office and Canva, invoicing and accounts payable
  • Supporting HR managers/staff with onboarding new staff, verifying working rights and certifications, working with various employment software

Program Worker

Grow Wellbeing Programs
03.2021 - 07.2023
  • Supporting volunteers in a group setting, making presentations in hospital/clinical settings, community outreach and PR work, conducting workshops and training sessions, data entry (Microsoft Office and online databases)

Receptionist/Office Administration Assistant

Grays Auctions
11.2017 - 03.2021
  • Answering phones, taking payments, resolving customer complaints, paying account sales, invoicing, working with Auction management software and Microsoft Office

Front of House Employee

Mama Trans Vietnamese
10.2016 - 10.2017
  • Serving customers, waiting tables, making and serving food, cleaning and stock control, serving alcohol

Bartender

The Terrace Lounge Perth
01.2016 - 10.2016
  • Pouring, making, and serving drinks, serving customers, waiting tables, coffee making, stock control, cleaning

Education

High School Diploma -

John XXIII College
Mount Claremont
12-2015

Skills

  • Time management
  • Problem-solving
  • Excellent communication
  • Administrative support
  • Customer service

Timeline

Front of House Staff/ Bookings and HR Assistant

300 Acres Restaurant and Bar
09.2023 - Current

Program Worker

Grow Wellbeing Programs
03.2021 - 07.2023

Receptionist/Office Administration Assistant

Grays Auctions
11.2017 - 03.2021

Front of House Employee

Mama Trans Vietnamese
10.2016 - 10.2017

Bartender

The Terrace Lounge Perth
01.2016 - 10.2016

High School Diploma -

John XXIII College
Olivia Charleston