Olivia Charlton
Croydon Park,SA
Summary
I am a dependable, educated and highly adaptive individual who is looking for opportunities for growth in the disability and aged care sector. My time at NDSP has taught me vital skills in invoice processing, client and provider communication, and the need for high attention to detail. I would like to continue to grow my knowledge and skills by branching out into new areas, where there is opportunity for career progression.
Overview
3
3
years of professional experience
Work History
Provider Invoicing Officer
NDSP
Adelaide, SA
04.2022 - Current
- Verified the accuracy of invoices and resolved discrepancies when they arose.
- Built a knowledge around reading NDIS documents and plans .
- Provided customer service regarding billing inquiries or issues via email correspondence.
- Provided training in our Flexicapture system to other employees, while also offering potential changes to boost productivity and accuracy in the area.
Production Worker
Prohibition Liquor Co
Adelaide
02.2021 - 04.2022
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
Education
Honours in Psychological Science -
The University of Adelaide
11-2025
Bachelor of Criminology And Psychological Science - Criminology And Science
The University of Adelaide
Adelaide, SA07-2021
Skills
- Deadline-oriented
- Dispute Resolution
- Invoice Verification
- Invoice Processing
- Clerical Support
- Cultural Awareness
- Analytical Thinking
Software proficiencies:
- MS Office
- Salesforce
- Flexicapture software
Certifications
- Working with Children check
- Police check
- NDIS worker clearance check
References
References available upon request.
Timeline
Provider Invoicing Officer
NDSP
04.2022 - Current
Production Worker
Prohibition Liquor Co
02.2021 - 04.2022
Honours in Psychological Science -
The University of Adelaide
Bachelor of Criminology And Psychological Science - Criminology And Science
The University of Adelaide
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