Olivia Cotter
Lara,VIC
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty. Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
McDonalds
Lara, Victoria
11.2022 - 10.2023
- Inspected orders to make sure they were accurate before handing them to customers.
- Assisted in preparing food items such as sandwiches or salads when necessary.
- Verified that all required documents were filled out correctly prior to closing register at the end of each shift.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
- Greeted customers and provided friendly customer service.
- Provided assistance with catering orders when needed.
- Followed all safety protocols while operating kitchen equipment such as fryers, ovens, grills.
- Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
- Organized order taking station to ensure efficient workflow.
- Stocked shelves with merchandise according to company guidelines.
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
- Kept up-to-date records for daily sales transactions.
- Processed payments, gave change and issued receipts for orders.
- Replenished condiments, napkins, utensils and other necessary items during shifts.
- Assisted in maintaining inventory levels by ordering supplies when needed.
- Ensured compliance with health codes by adhering to hygiene standards during preparation of food items.
- Maintained cleanliness of work area throughout shift.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
- Operated cash registers, credit card machines and other related equipment accurately.
- Handled customer complaints in a professional manner while following company policies and procedures.
Education
High School Diploma -
Lara Secondary College
Lara, VIC12-2023
Skills
- Customer Complaint Resolution
- Merchandise Restocking
- Payment Collection
- Product Merchandising
- Order coordination
- Check processing
- Cash Handling
- Customer Service
- Guest Services
- Positive and professional
- Customer inquiries
- Customer Satisfaction
- Cash Management
Timeline
Customer Service Cashier
McDonalds
11.2022 - 10.2023
High School Diploma -
Lara Secondary College
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