Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

OLIVIA DEDE

Bundoora,VIC

Summary

I am a friendly, hard-working person. I gained experience in how to do customer service from my previous job and social activities. Moreover, I am an adaptive and innovative person who has a strong sense of urgency and is eager to learn. With core competencies that include customer service, teamwork, and task management.

Overview

9
9
years of professional experience

Work History

RETAIL ASSISTANT

Miniso Northland
Melbourne
04.2023 - Current
  • Executed product scanning, processed exchanges, and refunds using POS and EFTPOS.
  • Managed cash handling, generated end-of-day reports, and deposited cash into the ATM.
  • Maintained cleanliness and organization of products while managing inventory levels.
  • Restocked shelves efficiently, checked pricing accuracy, and organized merchandise displays.
  • Guided new employees through training, improving onboarding efficiency.

RETAIL ASSISTANT

Miniso Spencer St.
Melbourne
09.2017 - 01.2022
  • Executed product scanning, processed exchanges, and refunds using POS and EFTPOS.
  • Managed cash handling, generated end-of-day reports, and deposited cash into the ATM.
  • Maintained cleanliness and organization of products while managing inventory levels.
  • Restocked shelves efficiently, checked pricing accuracy, and organized merchandise displays.

ALL ROUNDER

Fat Oma
Melbourne
01.2017 - 09.2017
  • Assistant Cook: preparing food, topping up ingredients and sauces, cooking, dressing, plating, and stocking.
  • Wait staff: greeting customers, taking, and delivering orders.
  • Cashier: taking orders, input order and transactions using POS, cash handling, and cash report at the end of the shift.

Education

Barista Course - Coffee art

Australian Barista School
Melbourne, VIC
01.2017

Bachelor of Law -

Tarumanegara University
Jakarta, Indonesia
01.2003

Skills

  • Adaptability and resilience
  • POS system operation
  • Visual merchandising
  • Customer assistance
  • Team cooperation
  • Interpersonal skills
  • Inventory management
  • Patience and empathy

References

Alice : 0412340285, Manager of Miniso Northland Store 2024

Kevin : 0468498020, Manager of Miniso Northland Store 2023

Jimmy: 0481268378, Manager of Miniso, Spencer St store

Hana: 0405601593, Manager Fat Oma

Timeline

RETAIL ASSISTANT

Miniso Northland
04.2023 - Current

RETAIL ASSISTANT

Miniso Spencer St.
09.2017 - 01.2022

ALL ROUNDER

Fat Oma
01.2017 - 09.2017

Barista Course - Coffee art

Australian Barista School

Bachelor of Law -

Tarumanegara University

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OLIVIA DEDE