Olivia Doble
Queens Park And Camperdown,NSW
Summary
I am a dedicated and hardworking first year university student looking to gain further work experience. I enjoy working in a team and am outgoing and friendly. I find it easy to connect with people, thus allowing me to thrive in new positions. I have a positive attitude whilst learning new skills, love achieving new things and am a fast learner. I believe in reward for effort, so the more I dedicate myself, the better the outcome of what I'm doing, I strive to apply this to everything I do. Additionally, I am highly organized and have experience in customer service. I am seeking to find casual or part time employment so I can save up to enable me to become more independent and financially stable. I work well in fast-paced and challenging environments due to my previous work experience in retail and hospitality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Peter Alexander Sleepwear- The Just Group
11.2023 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales by providing exceptional customer service and product knowledge.
Team Member
Hyper Karting
08.2021 - 02.2022
- Worked in a team to ensure the safety of myself, coworkers and customers and meet the needs of customers to ensure they had a positive experience
- Operate POS system, complete stock take and inventory, ensure the safety of others, meet COVID-19 safety protocols and sell products and go kart races
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Kept work areas clean, organized, and safe to promote efficiency and team safety
Crew Member
Coles Group
08.2021 - 12.2021
- I worked in a team to meet customers' needs during the peak of COVID-19, fulfill online orders and operate a POS system
- Followed safety guidelines to ensure the safety of myself, coworkers and customers
- Provided excellent customer service by greeting customers and meeting quality expectations
- Became familiar with products to answer questions and make suggestions
- Stocked shelves to organize aisles in assigned department
Crew Member
McDonalds
10.2020 - 10.2021
- I worked in a team to meet customers' needs and prepare food in a safe and sanitary way
- Followed COVID-19 safety guidelines to ensure safety
- Food preparation, taking and sending out orders, preparing food for delivery service, sanitizing and cleaning the restaurant and operating a POS system
- Provided excellent customer service by greeting customers and meeting quality expectations
- Operated cash register to ring up final bill and process various forms of payment
Education
Bachelor of Science - Medical Science
The University of Sydney
2027
Kincoppal Rose Bay
10.2023
Skills
- CPR and first aid certified
- Operate POS system
- Outgoing and positive
- Attention to Detail
- Adaptable
- Organized and punctual
- Critical thinking
- Strong work ethic
- Cash Handling
- Customer Service
- Workplace Safety
Certification
CPR and first aid certification
RSA certification
Timeline
Retail Sales Assistant
Peter Alexander Sleepwear- The Just Group
11.2023 - Current
Team Member
Hyper Karting
08.2021 - 02.2022
Crew Member
Coles Group
08.2021 - 12.2021
Crew Member
McDonalds
10.2020 - 10.2021
Bachelor of Science - Medical Science
The University of Sydney
Kincoppal Rose Bay
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