Olivia Driver
Grasmere,New South Wales
Summary
Hardworking, reliable and dedicated team member. Skilled at keeping work areas safe, clean and organised. Excellent communication and time management skills. Knowledgeable about products, sterilisation procedures and exceptional at developing friendly and positive relationships with a wide range of clients.
Overview
6
6
years of professional experience
Work History
Salon Assistant
The Beauty Base
01.2024 - Current
- Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
- Greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Contributed to a positive work atmosphere by fostering strong relationships among team members through open communication and teamwork.
- Ensured consistent client satisfaction by maintaining updated knowledge on current trends, styles, and industry best practices.
- Increased salon revenue by upselling additional services and retail products to clients.
- Provided expert makeup application services for special events such as weddings, resulting in satisfied clients.
- Kept work areas, tools, and equipment clean and properly sanitised to minimise disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalised makeup consultations and product recommendations.
Administrative Assistant
Built By Skyview
01.2023 - 01.2024
- Answered multi-line phone system, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organisation and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyse, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems and managing incoming and outgoing mail.
Salon Assistant
Elegance Hair Design By Tabitha
09.2019 - 04.2022
- Kept work areas, tools, and equipment clean and properly sanitised to minimise disease transfer and health risk of shared environment.
- Helped prepare clients for hair service.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Assisted hair stylists by applying base colours and toners.
- Massaged clients' scalp during shampoos.
- Prepared and mixed colour formulas for clients' hair.
- Offered exceptional service and support to walk-in and scheduled customers.
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
- Provided assistance to stylists when needed.
- Inventoried products and supplies and kept products within optimal levels to meet shampooing, retail corner and hairdresser needs.
- Created attractive displays to promote salon services and products.
Team Member
Inflatable World
07.2018 - 09.2019
- Kept work areas clean, organised, and safe to promote efficiency and team and client safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximise performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Provided clear instruction to activity and program participants to deliver a fun environment and maintain safety.
- Monitored and kept inflatable equipment and facilities organised and maintained.
- Monitored and complied with all safety policies and procedures to facilitate safety of participants.
- Interacted with children and families and encouraged participants involvement.
- Communicated effectively with team members.
Education
Certificate of Brow Lamination - Beauty
Australian Beauty School
LEVEL 8, 11 QUEENS LANE, MELBOURNE, VIC, 300410.2023
Certificate in Eyebrow, Facial Waxing And Tinting - Beauty
Australian Beauty School
LEVEL 8, 11 QUEENS LANE, MELBOURNE, VIC, 300410.2023
Certificate in Lash Lift And Tint - Beauty
Australian Beauty School
LEVEL 8, 11 QUEENS LANE, MELBOURNE, VIC, 300410.2023
No Degree - Excel
Dynamic Web Training
North Sydney, NSW01.2023
Higher School Certificate -
Macarthur Anglican School
Cobbitty, NSW09.2022
Skills
- Customer Service
- Equipment Maintenance
- Time Management
- Teamwork and Communication
- Application Techniques
- Client Needs Assessment
- Excel Spreadsheets
- Waxing and Hair Removal Techniques
- Lash and Brow Maintenance
- Social Media Platforms
- Tool Sterilizing and Hygiene Practices
- Makeup Application
Timeline
Salon Assistant
The Beauty Base
01.2024 - Current
Administrative Assistant
Built By Skyview
01.2023 - 01.2024
Salon Assistant
Elegance Hair Design By Tabitha
09.2019 - 04.2022
Team Member
Inflatable World
07.2018 - 09.2019
Certificate of Brow Lamination - Beauty
Australian Beauty School
Certificate in Eyebrow, Facial Waxing And Tinting - Beauty
Australian Beauty School
Certificate in Lash Lift And Tint - Beauty
Australian Beauty School
No Degree - Excel
Dynamic Web Training
Higher School Certificate -
Macarthur Anglican School
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