Goran Beganovic

• End of Lease Office cleaning for Commercial Properties / Contracted by Defense Housing Australia
• Conduct detailed cleaning of kitchens and bathrooms, maintaining hygiene and attention to detail in every assigned property.
• Operate pressure cleaning equipment to clean driveways, pathways, and other concrete surfaces, ensuring all exterior areas are neat and well-maintained.
• Work collaboratively as part of a professional cleaning team to deliver consistent, high-quality results within set timeframes and client expectations.
• Perform a wide range of housekeeping duties including vacuuming, dusting, mopping, and surface sanitization, ensuring all areas meet high cleanliness and presentation standards.

Welcome and assist new and existing clients with professionalism, providing a positive and friendly first point of contact at reception. Managing incoming calls efficiently, ensuring enquiries are handled promptly and directed appropriately.

Support company directors with administrative and PA duties as required, maintaining organized and tidy workspaces. Manage and resolve customer complaints in a professional and empathetic manner, ensuring outcomes are handled safely and result in a positive client experience.