Summary
Overview
Work History
Education
Skills
Certification
Availability
Technology - Software
References
Timeline
Generic

OLIVIA FAIRCLOTH

Mitcham,VIC

Summary

Seeking to gain part-time or full-time employment to further develop skills and gain experience in a different workplace. Thoroughly enjoy working as a member of a team that strives to provide a great customer experience, but am also able to work alone. Always striving to show above and beyond customer service while respecting their time and money. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Casual Team Member, Shift Supervisor

Universal Store
11.2022 - Current
  • Resolved customer complaints promptly, maintaining high levels of client satisfaction.
  • Assisted in merchandising displays to attract customers and promote sales.
  • Managed time effectively during peak hours to minimize wait times for customers.
  • Worked closely with supervisors to meet daily targets without compromising service quality.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Cleaned, scrubbed and sanitized sales floor and back storage areas to meet regulatory and group guidelines governing safety and cleanliness.
  • Assisted stock clerks in lifting, sorting and moving freight to appropriate stockroom, floor or aisle area.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Part Time Member

Concept Green Urban Foods
07.2022 - 09.2022
  • Packing bulk stock,
  • Labelling and pricing packaged bulk
  • Keeping track of orders on bulk and how much stock there is

Education

No Degree -

MULLAUNA SECONDARY COLLEGE
Mitcham, VIC
12.2023

ANTONIO PARK PRIMARY SCHOOL
Mitcham, VIC
12.2017

Skills

  • Fast learner and highly adaptable
  • Excellent communication skills - both oral and written
  • Team Player but also able to work autonomously
  • Excellent Time Management skills
  • Dedicated and hard working
  • Adherence to WHS and OHS requirements
  • Task orientated and committed to corporate objectives
  • Cash Handling
  • Problem-Solving
  • Managing a team
  • Stock receiving and checks
  • POS System Operation

Certification

  • VIC ROADS CORPORATION, Learner Drivers Licence- Victoria
  • WORK SAFE VICTORIA, Construction induction, White card
  • STAR TRAINING & ASSESSING, CPCCWHS1001 Prepare to work safely in the construction industry
  • ALL HEALTH TRAINING, HLTAID010 Provide basic emergency life support
  • MULLAUNA SECONDARY COLLEGE, Certificate of excellence in Humanities
  • MULLAUNA SECONDARY COLLEGE, Certificate of excellence in Food Studies

Availability

Monday, Tuesday, Wednesday, Thursday,  Friday, Saturday, Sunday, open till close

Public holidays, full availability, open till close

Technology - Software

  • MS Office (Word, PowerPoint, Outlook)
  • APPLE iWork (Pages, Numbers, Keynote)

References

  • DAVID & JODIE MARTIN, Business Owners of Concept Green Urban Foods, 9764 2226, Jodiemartin09@bigpond.com
  • DIRK ENGELENBURG, Victoria Area Sales Manager, Universal Store, 0436 658 615


Timeline

Casual Team Member, Shift Supervisor

Universal Store
11.2022 - Current

Part Time Member

Concept Green Urban Foods
07.2022 - 09.2022

No Degree -

MULLAUNA SECONDARY COLLEGE

ANTONIO PARK PRIMARY SCHOOL

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OLIVIA FAIRCLOTH