Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Olivia Frain

Milperra,NSW

Summary

I bring a unique combination of leadership and empathy to create a welcoming and supportive community. My biggest achievement includes fostering a safe and inclusive environment where all residents feel valued and respected. My best qualities include being approachable, organised, and proactive, while my skills encompass conflict resolution and communication. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Residential Assistant

Clvillage
05.2022 - 07.2023

As a Resident Assistant, it is my responsibility to be able to quickly address any issues or problems that may arise with our residents. Additionally, I must ensure that all residents are aware of the campus and its facilities and that they feel safe and comfortable both in the area and within their residences. To further foster a sense of community , I also hold events for our residents to socialise with one another. Further responsibilities include:

  • Logged and filed incident reports, detailing significant occurrences during assigned shifts.
  • Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
  • Aided residents in completing daily routines of care and activities.
  • Upheld all university and residence hall rules, regulations and policies.

Education

Bachelor - Psychology And Social Science

Western Sydney University
Bankstown, NSW
06.2025

Diploma of Arts -

Western Sydney U
Bankstown, NSW
06.2023

Skills

  • Behaviour Management
  • Support Group Management
  • Crisis Management
  • Policy Enforcement
  • Safety Practices
  • Time Management
  • Organisation
  • Multi-tasking

Volunteer Experience


Community Service, Thailand:

I was a leader on a overseas trip for high school students where we went to Thailand ?)
and helped build schools and talking children different activities and lessons as there
was a lack of teachers at the school
- Community Service, Thailand

Teachers Aid, Hong Kong:
I assisted local Chinese primary schools in my neighbourhood to help teach them
English as the only language they could speak was Cantonese
- Teachers Aid, Hong Kong

Bayside Baking, Hong Kong:
I offered classes to children aged 5-14 years where I taught them how to bake
different projects
- Bayside Baking, Hong Kong

Peekaboo Learning, Hong Kong:
I volunteered my services at a theatre where we taught children how to dance, sing
and act. The classes would consist of 15 children aged 5-11 years

Timeline

Residential Assistant

Clvillage
05.2022 - 07.2023

Bachelor - Psychology And Social Science

Western Sydney University

Diploma of Arts -

Western Sydney U
Olivia Frain