Olivia Garrod
Woodford,QLD
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction at Woolworths through exceptional service and organizational skills. Excelled in team collaboration at Oak Tree Academy, fostering a cohesive environment. Skilled in verbal communication and client relations, adept at addressing individual needs and boosting return visits.
Overview
6
6
years of professional experience
Work History
Cleaning Assistant
Always Tidy & Clean
11.2023 - Current
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
Childcare Educator
Oak Tree Academy
03.2022 - 11.2023
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Store Team Member
Woolworths
01.2020 - 03.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Education
Year 10 Certificate -
Woodford P-10 State School
Woodford Qld 12.2020
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
Timeline
Cleaning Assistant
Always Tidy & Clean
11.2023 - Current
Childcare Educator
Oak Tree Academy
03.2022 - 11.2023
Store Team Member
Woolworths
01.2020 - 03.2022
Year 10 Certificate -
Woodford P-10 State School
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