Olivia Ge
Austral,NSW
Summary
Driven professional with a proven track record at Maya Hotels, enhancing financial performance through strategic sales initiatives and social media campaigns.
Skilled in POS systems.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Sushi Maker
Sushi Train
04.2011 - 11.2012
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Disciplined and dedicated to meeting high-quality standards.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Hotel Sales Manager
Maya Hotels
02.2013 - 01.2018
- Created hotel awareness through social media campaigns.
- Utilized revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
Assistant Pet Groomer
Happy Paws Pet House
01.2022 - 01.2024
- Enhanced customer satisfaction by providing gentle and thorough pet grooming services.
- Assisted head groomer in efficiently completing daily appointments for improved scheduling and time management.
- Ensured a safe and clean working environment by maintaining grooming equipment and sanitizing workstations regularly.
- Developed strong client relationships, leading to an increase in repeat customers and positive reviews.
- Monitored animal behaviour and completed examinations to identify illnesses, injuries, or potential diseases.
- Demonstrated attention to detail when trimming fur, nails, and performing other grooming tasks, resulting in well-groomed pets that exceeded owner expectations.
Education
Certificate III - Animal Studies
Tafe
Bankstown, NSW12.2021
Certificate II - Animal Studies
Tafe
Bankstown, NSW12.2020
Certificate III - Tourism (Retail Travel Sales)
Tafe
St George06.2013
High School Diploma -
Georges River College - Oatley Senior Campus
Oatley, NSW11.2012
Skills
- A willingness to learn
- Front Desk Operations
- Customer Service Management
- Matured to work well with all team members
- Friendly and Positive
- Computer proficient
- Product Sales
- POS System Operation
- Flexible with working hours
- Foreign language(mandarin)
- Australian Manual Drivers License
Timeline
Assistant Pet Groomer
Happy Paws Pet House
01.2022 - 01.2024
Hotel Sales Manager
Maya Hotels
02.2013 - 01.2018
Sushi Maker
Sushi Train
04.2011 - 11.2012
Certificate III - Animal Studies
Tafe
Certificate II - Animal Studies
Tafe
Certificate III - Tourism (Retail Travel Sales)
Tafe
High School Diploma -
Georges River College - Oatley Senior Campus
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