Olivia Hadwick
Brisbane,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Recruitment Resourcer
Alchemy Recruitment
Brisbane, QLD
04.2024 - 07.2024
- Utilized social media platforms to engage passive job seekers.
- Created and maintained a database of candidate information.
- Collaborated with hiring managers to understand their staffing needs and develop recruitment plans accordingly.
- Organized onboarding sessions for new hires by coordinating orientation materials and training schedules.
- Identified potential candidates through job postings, online databases, and referrals.
- Conducted initial phone screenings with prospective candidates.
- Conducted reference checks on shortlisted applicants to verify experience and background details.
- Collaborated with managers to understand job requirements and develop effective sourcing strategies.
- Maintained detailed records of recruiting activities such as interviewing notes, offer letters.
- Analyzed data from applicant tracking systems to identify trends in the recruitment process.
- Assisted in developing offers of employment including salary negotiation and benefit packages.
- Scheduled in-person interviews for management review.
- Provided feedback to unsuccessful applicants regarding their qualifications and the hiring process.
- Reviewed resumes and selected qualified applicants for further evaluation.
Recruitment Consultant
Data#3
Brisbane, QLD
04.2023 - 04.2024
- Participated in team meetings providing updates on recruitment activity status.
- Regularly monitored progress of active searches against set timelines.
- Assisted in onboarding activities such as background checks, orientation sessions.
- Drafted job postings for clients, posted them on various online platforms, and screened resumes.
- Researched competitive salary data for use in job offers.
- Provided feedback during post-interview debriefs with hiring managers.
- Utilized social media networks for sourcing passive job seekers.
- Maintained accurate records of all applicants' information throughout the recruitment process.
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Managed and updated recruitment ATS and CMS software.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
Apprentice Hairdresser
Togninis Hair
Brisbane, QLD
01.2021 - 10.2022
- Attended training sessions conducted by senior staff members to update skillset.
- Explained how to use various hair care products correctly.
- Assisted senior stylists with shampooing, conditioning, blow-drying and styling of hair.
- Observed safety standards while working with chemicals like bleach or dye.
- Provided friendly customer service throughout the entire appointment process.
- Advised clients on home care products for their hair type.
- Assisted senior hairdressers with reception duties such as booking appointments, handling payments.
- Maintained cleanliness and hygiene in the salon at all times.
- Cleaned tools such as scissors, combs and brushes after each client's visit.
- Prepared dyes, tints or bleaches needed for colouring procedures according to instructions from a qualified hairdresser.
- Helped maintain inventory levels of products required for daily operations.
- Greeted and welcomed clients in a professional manner.
- Ensured that all equipment was properly sterilized between uses.
- Kept records of services provided including information about products used.
- Kept salon tidy and clean by sweeping away cut hair, washing dirty linens and emptying trash.
- Created comfortable salon experiences for clients by offering drinks, snacks and chair adjustments throughout appointments.
- Maintained stock of clean drying towels by washing and drying laundry during slow business hours.
Salon Assistant
Emartin Hair
Brighton, QLD
03.2021 - 09.2021
- Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
- Prepared workstations for upcoming appointments by setting up styling chairs with necessary towels and tools.
- Processed payments from clients using point-of-sale systems accurately and efficiently.
- Performed light receptionist duties such as checking clients out upon completion of services rendered.
- Organized stockroom shelves ensuring proper product placement according to expiration date or lot number.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.
- Shampooed, conditioned and rinsed clients' hair.
- Blow-dried, flat ironed, curled and styled clients' hair.
Staff Member
Guzman Y Gomez
Bowen Hills, QLD
10.2020 - 04.2021
- Prepared beverages such as coffee, tea, soda.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Assisted with inventory management and restocking supplies as needed.
- Operated dishwashing machines safely and efficiently.
- Ensured that all foods were prepared according to health department regulations.
- Assisted in the preparation of food items according to recipes and instructions.
- Utilized point-of-sale systems for taking orders from customers.
Staff Member
Pizza Plaza
Boondall
08.2019 - 10.2020
- Operated point-of-sale systems to process credit and debit card purchases.
- Provided excellent customer service by maintaining positive attitude towards customers' needs.
- Cleaned kitchen surfaces and equipment after each shift.
- Ensured that all orders were accurate before delivery or pickup by the customer.
- Assisted with restocking supplies as needed.
Retail Assistant
Valley Girl
Brisbane, QLD
02.2018 - 08.2019
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Assisted in setting up promotional displays, signage and window displays.
- Utilized problem solving techniques when faced with challenging situations.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Restocked shelves with new merchandise when required.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Monitored sales floor traffic and assisted customers with their inquiries.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Performed regular inventory checks to ensure accurate stock control.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Rang up purchases accurately on the point-of-sale system.
- Answered phones promptly and directed calls appropriately.
- Processed payments using cash register, credit card machine and POS system.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
Education
QCE -
Bracken Ridge State High
Brisbane11-2022
Certificate II - Tourism
TAFE
Brisbane, QLD11-2022
Responsible Service of Alcohol (RSA)
11-2022
First Aid Certification
11-2022
Skills
- Resume Screening
- Candidate Sourcing
- Competitive Analysis
- Talent Acquisition
- Social Media Recruiting
- Customer Service
- Money Handling
- Teamwork
- Retail Sales
- Problem-Solving
- Time Management
- Phone Etiquette
- Returns and exchanges
- Point of sale systems
References
References available upon request.
Timeline
Recruitment Resourcer
Alchemy Recruitment
04.2024 - 07.2024
Recruitment Consultant
Data#3
04.2023 - 04.2024
Salon Assistant
Emartin Hair
03.2021 - 09.2021
Apprentice Hairdresser
Togninis Hair
01.2021 - 10.2022
Staff Member
Guzman Y Gomez
10.2020 - 04.2021
Staff Member
Pizza Plaza
08.2019 - 10.2020
Retail Assistant
Valley Girl
02.2018 - 08.2019
QCE -
Bracken Ridge State High
Certificate II - Tourism
TAFE
Responsible Service of Alcohol (RSA)
First Aid Certification
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