Olivia Hall
Kirrawee,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
McDonalds Manager
McDonalds
12.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Mcdonalds Crew Member
Mcdonalds
02.2020 - 12.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Soccer Referee
Sutherland Shire Football Association
04.2019 - 09.2021
- Managed conflict resolutions to encourage professional and positive relationships.
- Enforced discipline to encourage respect, fairness and equality for players.
Education
High School Certificate -
The Jannali High School
Jannali, NSW10.2022
Skills
- Performance Management
- Strategic Planning
- Staff Development
- Workforce Management
- Team Leadership
- Time Management
- Verbal and Written Communication
- Problem Solving
- Decision Making
- Customer Service
- Task Delegation
Timeline
McDonalds Manager
McDonalds
12.2022 - Current
Mcdonalds Crew Member
Mcdonalds
02.2020 - 12.2022
Soccer Referee
Sutherland Shire Football Association
04.2019 - 09.2021
High School Certificate -
The Jannali High School
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