Olivia Henderson

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

• Excelling in providing exceptional customer service to guests, leading to positive reviews and feedback.
• Receiving recognition award as staff member of the month twice.
• Successfully managing a high volume of calls, emails, and reservations whilst running a small cafe and assisting with housekeeping. Showcasing strong organisational and multitasking skills.

• Food handling and barista skills
• Ability to work well under pressure
• Ability to work efficiently within a team as well as being able to take initiative and work independently
• Compassionate, understanding and patient
• Excellent customer service skills and ability to respond appropriately to challenging customers and circumstances
• Clear and effective verbal and written communications skills
• Reception and administration experience
• Demonstrated problem solving skills
• Effective relationship building skills
• Great time management skills
• Reliable and punctual

• Tracey Gallagher, Manager, Little Zak's Academy, E: corrimal@littlezaks.com.au Ph: +61411085992
• Arna Walker, Manager, Adina Dickson Hotel, Ph: +61438399755
• Wendy Mackay, Manager, Busy Bees, +614412200531