Olivia Hockey
Eatons Hill,QLD
Summary
Experienced retail professional with demonstrated experience in sales and customer service. Strong communication skills and ability to work effectively in teams or individually. Dedicated and hardworking with a keen eye for identifying and meeting customer needs.
Overview
5
5
years of professional experience
Work History
Lash Technician
Injexs Clinics
Aspley QLD
11.2023 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Educated clients on how to clean and maintain lash extensions.
Retail Assistant
Kmart
Aspley
03.2019 - 08.2023
- Experienced retail assistant with excellent customer service, sales and product knowledge skills
- Adept at engaging with customers, maintaining store environment, and handling cash and inventory.
Eyelash Technician
Match Beauty Bar
Wavell Heights
07.2022 - 05.2023
- Experienced retail assistant with excellent customer service, sales and product knowledge skills
- Adept at engaging with customers, maintaining store environment, and handling cash and inventory.
Education
Eyelash technician certificate -
Medusa Training
08.2022
Animal Behaviour and Welfare Certificate -
12.2021
High School Education -
11.2020
Skills
- Ability to build rapport with customers
- Adaptability to work in a fast-paced and dynamic retail environment
- Positive attitude and willingness to learn and improve
- Proficiency in handling cash and operating point-of-sale systems
References
- Michelle Van Biljon, 0432 174 875, Match Beauty Bar Owner
- Ethan Patti, 0481 143 368, Kmart Manager
Timeline
Lash Technician
Injexs Clinics
11.2023 - Current
Eyelash Technician
Match Beauty Bar
07.2022 - 05.2023
Retail Assistant
Kmart
03.2019 - 08.2023
Eyelash technician certificate -
Medusa Training