Summary
Overview
Work History
Education
Skills
Timeline
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OLIVIA ILIOVSKI

Avondale Heights,VIC

Summary

Helpful and dedicated employee with commitment to supporting the workplace for maximized productivity and increased efficiency. Highly-motivated with desire to take on new challenges, alongside strong work ethic, adaptability, and interpersonal skills. My extensive knowledge on selling and marketing makes me a dependable and focused individual with experience in multiple areas of work. Highly effective when working with peers, sales personnel and managers.

Overview

4
4
years of professional experience

Work History

Merchandise Sales Associate

F1 Grand Prix
03.2024 - 03.2024
  • Boosted merchandise sales by implementing creative visual displays and strategic product placement.
  • Enhanced customer satisfaction by providing exceptional service, addressing inquiries, and resolving issues promptly.
  • Collaborated with team members for efficient inventory management, ensuring stock levels were maintained and replenished as needed.

CHRISTMAS CASUAL

TKMAXX
10.2021 - 02.2022
  • Upsold additional items based on customer interests and needs
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Resolved customer complaints in a professional manner when needed.

PART-TIME

COLES
10.2021 - Current
  • Greeted customers, assessed their needs and provided appropriate services
  • Maintained and organized store displays to enhance product visibility and to engage customers
  • Performed opening and closing duties such as setting up registers, counting money in drawers, turning off lights at closing time

PART-TIME

Bakers Delight Highpoint
03.2020 - 08.2021
  • Organized store by returning all merchandise to its proper place and restocked displays
  • Sanitized frequented areas and equipment using approved supplies
  • Answered phone calls, greeted store customers and provided exceptional service every time
  • Performed routine upkeep tasks such as replacing ribbons, stocking employee areas and cleaning windows.

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Highpoint Hand Car Wash
  • Enhanced online presence to take advantage of various platform opportunities
  • Utilized social media, email and web to engage target audience to promote
  • Emptied trashcans and transported waste to collection areas

Education

Bachelor Of Business Professional Practice -

Royal Melbourne Institute of Tech
Melbourne, VIC

High School Diploma -

ST COLUMBA'S COLLEGE
Essendon, VIC
10.2023

Skills

  • Sales expertise
  • Critical Thinking
  • Trend Awareness
  • Product presentation
  • Strong salesmanship
  • Teamwork and Collaboration

Timeline

Merchandise Sales Associate

F1 Grand Prix
03.2024 - 03.2024

CHRISTMAS CASUAL

TKMAXX
10.2021 - 02.2022

PART-TIME

COLES
10.2021 - Current

PART-TIME

Bakers Delight Highpoint
03.2020 - 08.2021

Advertisement+Cleaning

Highpoint Hand Car Wash

Bachelor Of Business Professional Practice -

Royal Melbourne Institute of Tech

High School Diploma -

ST COLUMBA'S COLLEGE
OLIVIA ILIOVSKI