OLIVIA ISAAC
Sydney,NSW
Summary
A graduate from Victoria University of Wellington who has completed a Bachelor in Biomedical Sciences. An enthusiastic, friendly, reliable individual that is ready to expand my skill set. Highly driven and focused in bringing out spectacular results through my work. Through work experience in various roles I’ve acquired great communication skills and working in both self-sufficient or quick-paced team environments.
Overview
13
13
years of professional experience
Work History
Senior Chemist
Australian Laboratory Services (ALS)
02.2023 - Current
- Responsible for analytical method development and validation for selected new product introductions and coordinating with client’s regarding project time-lines, validation quotations and technical viability
- Review of HPLC/Pharmacopeia methods, overviewing all OOS/OOT reports and method/laboratory deviations through my thorough understanding of GMP and QA procedures
- Instrument qualification including troubleshooting complex technical issues and working with Agilent/Shimazu to rectify any issues that arise with frequent use
- Support and mentor all HPLC technicians and oversee management of the HPLC department.
Laboratory Technician
Australian Laboratory Services (ALS)
09.2019 - 02.2023
- Performing analytical methods ranging from in-house, pharmacopeia and supplied methods including calculation of standard/sample preparation as well as mobile phase and extraction solvent quantities
- Controlling work flow with extensive organisational and time management skills and ability to reorganise priorities quickly to maximise output
- Proficiency in MS office applications to process and report data
- Responsible for general laboratory and instrument maintenance - troubleshooting any technical or QC issues that may are in both environments.
Client Services Officer
Austec Medical Laboratories
06.2019 - 12.2019
- Provide transport service in specimen collection by organising and scheduling daily courier transport to and from doctors’ surgeries, hospitals and pathology laboratories within the Sydney metropolitan and Regional areas
- Liaise with laboratory, practices and courier to ensure that specimens are stored and transport under defined conditions
- First point of contact for providing accurate and relevant information in response to customer enquiries regarding pathology testing.
Specimen Reception/Data Entry Processor
Austech Medical Laboratories
01.2019 - 06.2019
- Identical data entry responsibilities as Tu Ora Compass Health
- Responsible for managing specimens in the pre-analytical stage in a TGA-accredited laboratory.
Office Clerk/Data Entry Team Leader
Tu Ora Compass Health
06.2016 - 12.2018
- Performing clerical duties
- Data entry in a fast-paced environment and consistently achieved highest KPI target for accuracy and speed – ensuring goals are met as an individual and as a team
- Responsible for overseeing the data entry team including training new staff.
Educational Consultant/Tutor
Inspiration Education
06.2016 - 11.2016
- Tutoring English, Chemistry, and biology to NCEA level 1, 2 and 3 students by assisting with homework, exam preparation, projects and other academic tasks
- Reviewing assignments and familiarising with classroom/curricula topics to expand learning
- Creating individualized learning programmes for each student tailored to the student’s needs to help them achieve their learning objectives
- Communicating between students, school teachers and parents to assess student’s progress and provide feedback and encouragement.
Front of House Manager/Barista
Enigma Café
01.2012 - 12.2018
- Responsible for overseeing the café operation including cash handling, stock take, and consumable purchasing
- General front of house duties including barista, waitressing and operating register
- Employee recruitment for day/night shifts and training of front of house staff.
Education
Customer Service Skills Pre-employment Workshop -
Kiwi Host
Bachelor of Biomedical Science - Human Genetics
Victoria University of Wellington
New Zealand 03.2018
Timeline
Senior Chemist
Australian Laboratory Services (ALS)
02.2023 - Current
Laboratory Technician
Australian Laboratory Services (ALS)
09.2019 - 02.2023
Client Services Officer
Austec Medical Laboratories
06.2019 - 12.2019
Specimen Reception/Data Entry Processor
Austech Medical Laboratories
01.2019 - 06.2019
Office Clerk/Data Entry Team Leader
Tu Ora Compass Health
06.2016 - 12.2018
Educational Consultant/Tutor
Inspiration Education
06.2016 - 11.2016
Front of House Manager/Barista
Enigma Café
01.2012 - 12.2018
Customer Service Skills Pre-employment Workshop -
Kiwi Host
Bachelor of Biomedical Science - Human Genetics
Victoria University of Wellington
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