Olivia Johnson
Griffith,NSW
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bar Attendant
Griffith Leagues Club
12.2023 - 10.2024
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.
Baiada Poultry PTY LTD Hanwood Processing Plant
APG
09.2022 - 04.2023
- Maintained a clean work environment with regular sanitation of tools and equipment.
- Provided valuable input during process improvement discussions, leading to enhanced operational efficiencies.
- Placed poultry on scales to weigh and tag containers with individual package weight and contents.
- Inspected poultry product for defects and removed defective pieces from conveyor belt.
- Participated in routine audits of workstation cleanliness and organization, ensuring compliance with health regulations at all times.
Retail Assistant
KFC
01.2020 - 08.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Education
High School Diploma -
WESTERN RIVERINA COMMUNITY SCHOOL
Griffith, NSW12-2021
High School Diploma -
GRIFFITH HIGH SCHOOL
Griffith, NSW12-2021
Skills
- Customer service
- Alcohol awareness
- Bar equipment operation
- Cleanliness and hygiene
- Active listening
- Critical thinking
- Data entry
- Knife skills
- Workplace safety
- Using hand tools
- Loading equipment
Certification
- Barista Basics Course – Specialty Coffee Association or Local Culinary Institutes.
- ServSafe Alcohol
- Emergency Oxygen Administration Emergency First Response
- Alcohol Seller/Server License
- Food Handler Certification
- Responsible Beverage Service Training
- Cardiopulmonary Resuscitation (CPR)
Timeline
Bar Attendant
Griffith Leagues Club
12.2023 - 10.2024
Baiada Poultry PTY LTD Hanwood Processing Plant
APG
09.2022 - 04.2023
Retail Assistant
KFC
01.2020 - 08.2022
- Barista Basics Course – Specialty Coffee Association or Local Culinary Institutes.
- ServSafe Alcohol
- Emergency Oxygen Administration Emergency First Response
- Alcohol Seller/Server License
- Food Handler Certification
- Responsible Beverage Service Training
- Cardiopulmonary Resuscitation (CPR)
High School Diploma -
WESTERN RIVERINA COMMUNITY SCHOOL
High School Diploma -
GRIFFITH HIGH SCHOOL
Similar Profiles
Aliera WilliamsAliera Williams
Bartender at Griffith Leagues ClubBartender at Griffith Leagues Club
Kieran CooneyKieran Cooney
Bar Supervisor at Griffith Leagues ClubBar Supervisor at Griffith Leagues Club
Amrit PaudelAmrit Paudel
Chef De Partie (Full Time) at Brothers Leagues ClubChef De Partie (Full Time) at Brothers Leagues Club