Olivia Jones
Canberra
Summary
Based on my current and previous roles and training undertaken, I have high-level experience in customer service, time management and problem-solving skills. On a personal level, I have a proactive approach to furthering my career within the workforce's. I have a keen eye for detail and believe that accuracy and quality of work are imperative. I am an enthusiastic individual who enjoys learning new skills, I feel that I would be a great asset to the team.
Overview
3
3
years of professional experience
Work History
Trade Assistant
MOTO Bodyworks
02.2024 - Current
- Minor repair experience
- Achieved a high-quality finish by properly preparing vehicle surfaces for painting.
- Maintained a clean and organized workspace, ensuring safety and efficiency in the paint booth.
- Colour matched car colours as per paint code or through a Spectro reading
- Used different compounds for polishing finished work
Barista
Tamped
11.2022 - 02.2024
- Controlled line and crowd with quick, efficient service.
- Cross-sold muffins and confectionary with coffee orders, boosting customer purchases.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Operated POS and handled cash to take customer orders
- Cleaned service areas and kept restocked items in truck as needed
Admin and Food and Beverage Attendant
Goolabri
12.2020 - 06.2022
- Manage administrative logistics of event planning, including contract signing, fee collection, event booking and event promotion
- Correspondence with clients to answer questions and resolve issues
- Set up and Pack down of events
- Used POS for all drink sales
- Waitressing and Bartending work at Goolabri events
ASO3 Case Aid
Child And Youth Protection Services
05.2021 - 04.2022
- Delivered timely, accurate and effective administration services with an understanding of the sensitivity and complexity of the CYPS work environment
- Maintain databases and ensures files and documents are completed in a timely manner and recorded on the relevant systems
- Engage and liaise with a range of internal and external stake holder and build positive relationships
- Answering phone calls and directing them to the appropriate area to be able to ensure effective customer service
Skills
- Computer proficient
- Advanced problem solving skills
- Fast learner
- Customer Service and Communication skills
- Multi-tasking ability
- Excellent phone etiquette
- Strong attention to detail
Additional Information
Through years of working, I have also had experience in numerous felids of work due to causal, contracted employment.
For example:
- Automotive Spray Painting Apprenticeship
- Aged Care
- Retail
- Cafe Work
- Cashier
- Night fill
- Landscaping
- Real Estate
- Admin Work
- Events
- Food and Beverage Attendant
Referees
Ben Luton (Owner of Goolabri)
0412 705 763
Madelyn Grey (Personal)
0423 469 775
Lauren Turner (Owner of Tamped)
0455 826 181
Timeline
Trade Assistant
MOTO Bodyworks
02.2024 - Current
Barista
Tamped
11.2022 - 02.2024
ASO3 Case Aid
Child And Youth Protection Services
05.2021 - 04.2022
Admin and Food and Beverage Attendant
Goolabri
12.2020 - 06.2022
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