OLIVIA KINSELA
Sydney,NSW
Summary
I am a creative 20 year old, I am highly motivated person seeking a position that will enhance my skills as well as offer an opportunity to work in a friendly environment I enjoy learning new things I understand in busy times you need to be calm and fast I am reliable when it comes down to working independently as well as a team I Proven to enhance workflow efficiency at Stylz Hair, I am a disciplined and friendly professional with expertise in cleaning, organizing, and problem-solving. Achieved significant reductions in order processing times at Key Sun by implementing streamlined procedures. My reliable and prompt nature, combined with exceptional attention to detail, ensures high customer satisfaction and operational excellence.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Key Sun
09.2022 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Customer Service Cashier
Woolworths Group
09.2021 - 03.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Hairdressing Apprentice
Stylz Hair
12.2019 - 06.2020
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
Skills
- Confident
- Friendly
- Follows directions
- Reliable prompt
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Problem-solving
- Attention to detail
Timeline
Warehouse Worker
Key Sun
09.2022 - 08.2024
Customer Service Cashier
Woolworths Group
09.2021 - 03.2023
Hairdressing Apprentice
Stylz Hair
12.2019 - 06.2020
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