Hi, I’m
OLIVIA KRAETHER
Perth
Summary
My name is Olivia I'm 30 years old (03/12/1993). I'm a french woman and I have a working holiday visa until February 2024.
I am an Au pair until September (for 8 months) but now I'm looking for a new job to do my 88 days to have my second visa. In france I was a medical secretary but before this job I did a lot of housekeeping in houses and companies and babysitting.
My qualities :
- Determination
- Flexibility
- Adaptability
- Honesty
- Positivity
Overview
13
years of professional experience
Work History
Laboratoire Les Feuillants
Secrétaire médicale (Alternance)
Host Family
Au Pair
02.2024 - Current
Job overview
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed bilingual abilities in French through immersive conversation and activities with the children.
- Transported children safely to school and activities on time.
- Ensured household cleanliness by performing light housekeeping tasks (laundry, tidying up toys).
- Taught children to organize toys, wash hands, and share by leading by example.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
Ambroise Paré Clinic
Medical Secretary
11.2021 - 10.2023
Job overview
- Provided exceptional customer service to all patients, addressing inquiries promptly and courteously while maintaining confidentiality.
- Answered telephone calls.
- Assisted doctors by doing the hearing tests to the patients concerned.
- Managed surgical appointments.
- Processed medical insurance claims and payments.
- Registered new patients in electronic medical records prior to appointment scheduling.
CBM (Medical Biology Center)
Medical Secretary
08.2019 - 10.2021
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Researched, wrote, edited and proofread complex medical technical data.
- Knowledge of medical terminology.
Les Feuillants (Laboratory)
Medical Secretary
08.2018 - 02.2020
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
A DOMICILE.NET
Private Nanny & Housekeeper
11.2014 - 07.2018
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities (Puzzles, reads books, drawings...), meals, and snacks, hygiene and socialization.
- Maintained a clean and comfortable living space through regular housekeeping tasks, including laundry, vacuuming, and dusting.
ADECCO
Temporary Worker (selling)
07.2013 - 10.2014
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
CIC (Bank)
Receptionist
01.2011 - 03.2012
Job overview
- Provided exceptional customer service, resolving issues promptly and maintaining positive client relationships.
- Ensured a welcoming atmosphere for clients through maintaining a clean and well-organized reception area.
- Provided exceptional customer service at reception, ensuring a positive experience for visitors and clients alike.
- Facilitated positive first impressions, diligently maintaining clean entrances, hallways, and reception areas for visitors'' comfort.
City Hall
Receptionist
01.2011 - 06.2011
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Delivered prompt service to prioritize customer needs.
- Maintained clean reception area, creating a comfortable environment for patients and visitors alike.
- Supported reception by answering phones and greeting or escorting visitors.
Education
PIGIER Formation
No Degree from Medical Assisting
07.2019
Lycée Professionnel Charles De Gaulle
BACCALAUREAT Customer User Relationship Reception from Customer Service
06.2012
Skills
- Customer Service
- English B1 - Spanish A2
- Friendly, Positive Attitude
- Flexible and Adaptable
- Computer Skills
- Telephone Customer Support
- Appointment Coordination Abilities
- Payment Collection
- High energy level
- Cleaning and organizing abilities (beds, vacuum…)
- Teamwork
Timeline
Au Pair
Host Family
02.2024 - Current
Medical Secretary
Ambroise Paré Clinic
11.2021 - 10.2023
Medical Secretary
CBM (Medical Biology Center)
08.2019 - 10.2021
Medical Secretary
Les Feuillants (Laboratory)
08.2018 - 02.2020
Private Nanny & Housekeeper
A DOMICILE.NET
11.2014 - 07.2018
Temporary Worker (selling)
ADECCO
07.2013 - 10.2014
Receptionist
CIC (Bank)
01.2011 - 03.2012
Receptionist
City Hall
01.2011 - 06.2011
Secrétaire médicale (Alternance)
Laboratoire Les Feuillants
PIGIER Formation
No Degree from Medical Assisting
Lycée Professionnel Charles De Gaulle
BACCALAUREAT Customer User Relationship Reception from Customer Service
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