Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Lafontaine

Aberfeldie,VIC

Summary

I am currently in Year 12 where I am looking to study a bachelor of business after completing VCE. I would like to gain part time employment in reception, as I highly enjoy working with people and have very strong communication skills with both co-workers and customers

Overview

2
2
years of professional experience

Work History

Learn to Swim Teacher

Paul Sadler Swimland
Essendon, VIC
11.2021 - Current
  • Teach daily swimming instructions to students varying in ages and skill levels.
  • Plan classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Take notes about strengths and weaknesses of each child in class to track progress and to reach development goals.
  • Prepare equipment before each class class and store items promptly after classes.
  • Interact and communicate with parents about child swimming development

Crew Trainer

McDonald's
Niddrie, VIC
11.2020 - 06.2021
  • Trained employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality and efficient customer service.
  • Greeted customers with smile and provided friendly customer service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Provide regular feedback to management about staff.
  • Follow and reinforce all workplace safety and security procedures.
  • Focus on the right priorities when it comes to making the customer happy.


Crew Member

McDonald's
Niddrie, VIC
11.2019 - 11.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.

Education

Currently Completing Year 12 VCE -

St Columbas College
Essendon, VIC

Skills

  • Multitasking Abilities
  • Excellent Communication
  • Teambuilding
  • Decision-Making
  • Workplace Efficiency
  • Great Customer Service Skills
  • Team Leadership and Supervision

Timeline

Learn to Swim Teacher

Paul Sadler Swimland
11.2021 - Current

Crew Trainer

McDonald's
11.2020 - 06.2021

Crew Member

McDonald's
11.2019 - 11.2020

Currently Completing Year 12 VCE -

St Columbas College

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Olivia Lafontaine