Olivia Lanzon

At McDonald's, I work in all areas that include, Front house, Cafe and Back Area. Where I talk to customers and handle cash transactions, and prepare efficient service. While maintaining a a clean and hygienic work environment, ensuring compliance with food safety standards. Trained new employees on procedures and best practices for efficient operations. I also complete many more tasking including:

• Operated kitchen equipment to prepare food items efficiently.
• Ensured compliance with health and safety standards during food handling.
• Assisted customers with orders, providing prompt and friendly service.
• Maintained cleanliness of workstations and dining areas to enhance customer experience.
• Resolved customer complaints effectively, ensuring satisfaction and repeat business.
• Improved customer satisfaction by consistently providing friendly and efficient service.
• Assisted new employees with on-the-job training to ensure smooth integration into the workplace environment.

At Alegro Function Centre, I would service food and drink to the guests as well as handle any issues that the guests had to provide them with the best experience possible. Unfortunately due to Alegro closing down I did have to unfortunately leave however I have learn lots from it and completed many tasks including:

• Provided exceptional customer service, ensuring a positive dining experience for all patrons.
• Efficiently managed multiple tables, prioritizing tasks to maximize service speed and accuracy.
• Collaborated with kitchen staff to ensure timely order delivery and adherence to quality standards.
• Trained new team members on menu offerings and service protocols, enhancing overall team performance.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Inspected dishes and utensils for cleanliness.

At Windsor Fresh Meats, I would set up all the meats in the store to look presentable, cleaning up when closing, storing the food in the correct shelves as well as wrapping it so it isn't contaminated. Also completing:

• Processed transactions accurately and efficiently using point-of-sale system.
• Assisted customers with product inquiries and provided exceptional service.
• Maintained clean and organized checkout area to enhance customer experience.
• Handled cash, credit, and electronic payments with precision and accountability.
• Stocked shelves and organized merchandise for optimal visibility and accessibility.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.