Olivia-Lee Perry

Enhanced the quality of care for clients by providing personalised support and assistance with daily living activities, improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner, collaborated with interdisciplinary teams to develop and implement individualised care plans for each client, established trusting relationships with clients and their families through empathetic communication and active listening.

Manage team of 10, motivate staff to meet sales targets, manage and supervise store operations, attend to customer queries and complaints, monitor staff progress, manage and complete staff rosters, banking and payments, issue credit notes and gift vouchers, organise stock transfers between stores, in charge of Visual Merchandising, attending Sales Conferences, hiring of Christmas Casuals.

Manage team of 5, motivate staff to meet sales targets, manage and supervise store operations, attend to customer queries and complaints, monitor staff progress, manage and complete staff rosters, banking and payments, issue credit notes and gift vouchers, organise stock transfers between stores, participate in Mystery Shops.

• Attend to customer queries, work towards sales targets, complete banking, organise and maintain staff rosters, maintain stock levels, transfer stock between stores, organise credit notes and gift vouchers.

• Manage team of 8, supervise store operations, manage and maintain stock levels, manage staff rosters, attend to customer queries and complaints, work towards sales targets, set up store for promotions.