Olivia Liu
Lathlain,WA
Summary
Experienced, motivated and dependable individual who is successful at communication and managing multiple priorities with a positive attitude and flexible approach. Personable and passionate, with a willingness to take on added responsibilities to meet team goals and provide customer satisfaction.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Kaze Bento
07.2022 - 01.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by providing attentive and personalised service during busy shifts.
- Cultivated warm relationships with regular customers.
- Managed inventory by effectively ordering and stocking uniforms, linens, beverages, and front-of-house supplies.
- Maintained clean and organised dining areas for optimal guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and welcoming dining environment for guest comfort and enjoyment.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Restaurant Server
Jaws Sushi
02.2022 - 12.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Utilised time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
High-school WACE -
Bob Hawke College
Subiaco2025
Skills
- Exceptional customer service
- Order Taking
- Organisation
- Time Management
- Strong Work Ethic
- Interpersonal Communication
- Problem-solving abilities
- Teamwork and Collaboration
- Adaptability and Flexibility
- Reliable and Responsible
Timeline
Restaurant Server
Kaze Bento
07.2022 - 01.2024
Restaurant Server
Jaws Sushi
02.2022 - 12.2022
High-school WACE -
Bob Hawke College
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