Olivia Lynn
Perth ,WA
Summary
Motivating fitness and recreation professional with experience facilitating healthy exercise and recreation environments.
Overview
3
3
years of professional experience
Work History
Personal Trainer
Culture Fitness 24/7
Wanneroo, WA
03.2022 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Designed specific workout systems for individual clients based on performance ability.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Encouraged participants to stay motivated and reach fitness goals.
- Promoted safe and inclusive environment for club clients and members.
Membership Representative
Culture Fitness 24/7
Wanneroo, WA
08.2021 - Current
- Membership sales and consultation.
- Greeted customers and offered them assistance.
- Handled customer complaints in a professional and courteous manner.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Assisting with social media creation and management.
- General cleaning and upkeep of gym floors.
Retail Assistant
Supps R Us
Joondalup, WA
06.2021 - 07.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Answered incoming calls and emails to provide product information, features and benefits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Gym Receptionist
Plus Fitness
Currambine, WA
01.2021 - 09.2021
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Checked members into gym by scanning badges.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Maintained close contact with customers to provide updates on issues or service requests.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
Bachelor of Science - Health Sciences
Edith Cowan University
Perth, WA2028
Certificate IV - Health And Fitness
Australian Institute of Fitness
Perth, WA03.2022
High School Diploma -
Mater Dei College
Perth, WA10.2016
Certificate II - Hospitality
Mater Dei College
Edgewater, WA11.2016
Certificate III - Outdoor Pursuits
Matter Dei College
Perth, WA11.2016
Certificate II - Outdoor Recreation
Mater Dei College
Edgewater, WA11.2016
Skills
- Progress Monitoring and Goal Attainment
- Cooperative Attitude
- Individual Trainings
- Client Engagement
- First Aid Certified
- Relationship and Community Building
- Membership Sales
- Client Screening
- Providing Feedback
- Health Club Promotion
- Life-Long Learner
- Excellent Written and Verbal Communication
- Interpersonal and Compassionate
Timeline
Personal Trainer
Culture Fitness 24/7
03.2022 - Current
Membership Representative
Culture Fitness 24/7
08.2021 - Current
Retail Assistant
Supps R Us
06.2021 - 07.2022
Gym Receptionist
Plus Fitness
01.2021 - 09.2021
Bachelor of Science - Health Sciences
Edith Cowan University
Certificate IV - Health And Fitness
Australian Institute of Fitness
High School Diploma -
Mater Dei College
Certificate II - Hospitality
Mater Dei College
Certificate III - Outdoor Pursuits
Matter Dei College
Certificate II - Outdoor Recreation
Mater Dei College