Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Olivia Macklin

Altona,3018

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

2
2
years of professional experience

Work History

Babysitter

Leah Betts
11.2023 - Current
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.

Team member

Inflatable World
10.2021 - 04.2023
  • When working at Inflatable World, my role was supervising customers and ensuring everyone was safe, While most shifts I would be at the front desk doing customer service and ensuring all needs were met.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Maintained productive, efficient approach to all tasks.
  • Gathered, organized and input information into digital database.

Floor Staff Member

Sketchers
04.2022 - 10.2022
  • Assisted customers with inquiries, locating products, and making informed recommendations to meet their needs.
  • Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.

Education

Year 11 pass -

Altona College
01.2022

Skills

  • Cash Handling
  • Cleaning
  • Money Handling
  • Organizing Work Stations
  • Equipment Maintenance
  • Chemical Handling
  • Area and Facility Cleaning
  • Attention to Detail
  • Creativity and Innovation
  • Product Knowledge
  • Order Preparation
  • Following Instructions
  • Problem-Solving

Personal Information

Age: 18

References

Kelly Partridge, 0450162346

Timeline

Babysitter

Leah Betts
11.2023 - Current

Floor Staff Member

Sketchers
04.2022 - 10.2022

Team member

Inflatable World
10.2021 - 04.2023

Year 11 pass -

Altona College

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Olivia Macklin