Summary
Overview
Work History
Education
Skills
AVALIABILITY
REFERENCES
Timeline
Generic

Olivia Martin

Hobart,TAS

Summary

I am a 17 year old student studying at Rosny College, looking to find a casual/part-time position in retail. Elevated to shift manager within a year at Coles Supermarkets, I excelled in delivering outstanding customer service and managing tight deadlines. My proficiency in time management and interpersonal skills significantly strengthed operational efficiency and customer satisfaction, showcasing my ability to multitask and lead with confidence. I am prepared to showcase these qualities in further retail roles, and I believe they would make me an excellent addition to the workplace.

Overview

2
2
years of professional experience

Work History

Online Personal Shopper

Coles
Glebe Hill, TAS
07.2023 - Current
  • From the beginning of my work at Coles Supermarkets in 2023, I worked my way from a personal shopper to a shift manager in 2024.
  • Greeted customers and provided excellent customer service.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Managed customer and overhead communications through email and phone, ensuring timely responses and problem-solving to ensure positive experiences for customers.
  • Managed time effectively and maintained an organised department to ensure tasks were completed on schedule and deadlines were met.

Education

Rosny College

Clarence High School - 2020-2023

Skills

  • Time management
  • Multitasking capacity
  • Interpersonal communication
  • Customer service expertise
  • Planning and organisation
  • Performance management
  • Decision-making
  • Punctual and reliable

AVALIABILITY

Monday - Friday: 3pm onwards

Saturday - Sunday: All day

REFERENCES

  • Tayla-Maree Martin, Online Trading Manager at Coles

0400908367

tayla.martin04@gmail.com

  • Flynn Dutton: Operations Trading Manager, Coles

0439960958

flynndutton@gmail.com

Timeline

Online Personal Shopper

Coles
07.2023 - Current

Rosny College

Clarence High School - 2020-2023

Similar Profiles

CREATE PROFILE
Olivia Martin