Olivia Meli
Lancefield,VIC
Summary
I am a highly motivated person who is looking to obtain more regular hours during a work week but can be flexible with some weekends. I am looking for a role in cleaning services industry, to allow me to save money towards goals such as travelling in a few years' time. My previous roles have exposed me to the expected demands of residential cleaning and has taught me to work well under pressure, how to be adaptable, and to build client relationships.
Overview
6
6
years of professional experience
Work History
Cleaner
Absolute Domestics
11.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas.
- Cleaned and polished glass doors, mirrors and other surfaces.
- Disinfected and mopped bathrooms.
- Vacuumed rugs and carpeted areas .
- Removed trash, debris and other waste materials from premises.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Dusted picture frames and wall hangings with cloth.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Used time management and efficient cleaning methods to meet deadlines.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Cook's Assistant
Lancefield Hotel & 1860 Romsey
05.2023 - 01.2025
- Work with the Head Chef to prepare food for service
- Knowledge of multiple stations within the kitchen, often shifted to work the pass, but can work the grill, fryers and food stations
- Working under pressure while on the pass, organising meals for the waitresses to ensure they are taken out in the order they are received.
- Communicating with team on each station within the kitchen to ensure not order items are missing and ensuring they are of quality standard
- Maintained high work quality while under stress during busy services.
- Both Hotels have been known to get to over 200 meals in a dinner service especially on event nights such as trivia or Friday evenings.
- Average service meal count around 120 -140 meals
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation
- Removed expired food from storage and review inventory for upcoming expirations dates
- Portioned meals according to recipe specifications, limiting kitchen waste
- Assisted in setting up and breaking down kitchen stations
- Cleaned and maintained work areas, equipment and utensils.
Student Volunteer
Wedderburn Community House
11.2022 - 08.2023
- Answered community house telephone and solved or directed messages accordingly
- Responded to inquiries from residents seeking information about the opportunity shop or community events
- Volunteered in Community House opportunity shop regularly, often alone or with another volunteer
- Sorted donations from local residents with other volunteers at the Community House. Working as a team to sort, clean, fold and display items within the shop
- Managed multiple tasks within my shift, such as assisting customers, setting up displays and working the register.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, while resolved customer problems and any complaints if necessary
KITCHEN HAND
Wedderburn Pub
02.2021 - 10.2022
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Operated kitchen equipment in accordance with manufacturer instructions.
KITCHEN HAND
Wallan Fish & Chips
03.2019 - 12.2020
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Operated kitchen equipment in accordance with manufacturer instructions
- Followed recipes and chef instructions to prepare food correctly
- Labeled and stored all food items correctly and checked expiration dates routinely.
Education
Completed VCAL Year 11
Wedderburn College
Wedderburn, Australia12.2022
Skills
- Active Listening
- Flexible and Adaptable
- Willingness to Learn
- Work Independently
- Teamwork and Collaboration
- Customer Interaction
- Time Management
- Multitasking
- Flexible and Adaptable
- Safe Food Handling
- Basic MS Office level skills
References
Available upon request
Timeline
Cleaner
Absolute Domestics
11.2024 - Current
Cook's Assistant
Lancefield Hotel & 1860 Romsey
05.2023 - 01.2025
Student Volunteer
Wedderburn Community House
11.2022 - 08.2023
KITCHEN HAND
Wedderburn Pub
02.2021 - 10.2022
KITCHEN HAND
Wallan Fish & Chips
03.2019 - 12.2020
Completed VCAL Year 11
Wedderburn College
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