Olivia Micklethwaite
Avoca Beach,NSW
Summary
Compassionate and reliable Disability Support Worker with a proven ability to provide person-centered care and promote independence for individuals with diverse needs. Seeking a Support Teacher (SLSO) role to leverage skills in behaviour management, communication, and adaptive support strategies to foster a positive and inclusive learning environment. Experienced in assisting individuals in developing life skills, managing challenging behaviours, and collaborating with families and allied health professionals. Eager to contribute to student success, both academically and personally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Worker
Ampey Disability Services
04.2023 - Current
- Delivered person-centered support, fostering independence, dignity, and positive outcomes for individuals with diverse needs.
- Supported clients in developing essential life skills, including communication, problem-solving, and self-management.
- Implemented behaviour management and de-escalation techniques to ensure safe and supportive environments.
- Adapted support strategies to meet individual learning, social, and developmental needs.
- Collaborated with families, carers, and allied health professionals to provide holistic care and consistent support.
- Maintained accurate documentation and progress notes, aligning with individual goals.
- Promoted skill-building, independence, and resilience through practical support.
Waitperson/Floor Manager
Avoca Beach Surf Life Saving Club
01.2019 - 03.2023
- Supervised up to 5 staff, providing training and guidance to junior team members.
- Managed phone and internet bookings, customer orders, and food service.
- Ensured efficient operations, including food preparation, table clearing, and supply management.
- Assigned shift duties and maintained cleanliness standards.
Education
Cert 3 - Individual Support
01.2025
Introduction to Allied Health
01.2022
RoSA Certificate - Year 11
Kincumber High School
01.2022
Skills
- Communication & Interpersonal: Excellent written and verbal communication, active listening, building rapport, communicating with diverse abilities
- Behavior Management & De-escalation: CPI Verbal Intervention & CPI Safety Intervention (MAPA Training) implementing behavior management strategies, creating safe and supportive environments
- Person-Centered Support: Providing individualized support, fostering independence and dignity
- Adaptability & Problem-Solving: Adapting support approaches to meet individual needs, thinking laterally, resolving complaints, providing practical solutions
- Collaboration: Working effectively with families, carers, and allied health professionals
- Life Skills Development: Assisting with communication, problem-solving, and self-management skills
- Organisation & Time Management: Able to take initiative, make well-informed decisions, and work under pressure to meet deadlines
- First Aid & Safety: First Aid Certificate, Mental Health First Aid Certificate, Infection Prevention, Workplace Health and Safety
Certification
- Assist with Movement
- Communication
- Infection Prevention
- Workplace Health and Safety
- First Aid Certificate
- Mental Health First Aid Certificate
- Working with Children Check
- NDIS Workers Clearance
- CPI Verbal Intervention & CPI Safety Intervention (MAPA Training)
Timeline
Support Worker
Ampey Disability Services
04.2023 - Current
Waitperson/Floor Manager
Avoca Beach Surf Life Saving Club
01.2019 - 03.2023
Introduction to Allied Health
RoSA Certificate - Year 11
Kincumber High School
Cert 3 - Individual Support
Key Improvements Made
- Stronger Summary: Focused the summary on the target role and highlighted key transferable skills.
- Skills Section: Created a dedicated skills section to showcase relevant abilities.
- Quantified Achievements: Where possible, tried to quantify achievements in the experience section.
- Action Verbs: Used strong action verbs to describe responsibilities and accomplishments.
- Relevance: Prioritized experiences and skills most relevant to a Support Teacher role.
- Formatting: Improved overall readability and visual appeal.