Olivia Mills
Canberra,ACT
Summary
Passionate and determined individual who has just relocated to Canberra from Brisbane, QLD eager to secure casual or part-time work with reasonably flexible hours. First year university student studying a Bachelor of Physiotherapy at the University of Canberra.
Overview
7
7
years of professional experience
Work History
Dental Assistant and Receptionist
Brisbane Elite Smiles
10.2022 - 01.2024
- Provided chairside assistance during various dental procedures.
- Prepared examination rooms and sterilised instruments before appointments.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Developed strong relationships with patients through active listening and empathy.
- Ensured patient comfort during dental procedures
- Managed various front desk duties, including greeting patients, handling phone calls, scheduling and confirming patient appointments, directing health fund claims and receiving payments.
Back of House Team Member
Betty's Burgers & Concrete
10.2020 - 10.2022
- Assisted co-workers during rush periods.
- Labelled and stored food and ingredients in refrigerators, and freezers.
- Operated manual and electric appliances to clean, peel and slice food prep.
- Checked and recorded supply usage on log sheets.
- Restocked refrigerators and service stations with fresh food prep.
- Cleaned and sanitized kitchen equipment, utensils, and workstations.
- Operated dishwasher
- Prepared foods following instruction and recipe specifications.
- Distributed food to service staff for delivery to customers.
- Completed numerous opens and closes of the store.
Cafe Worker
Clementine Cafe
03.2022 - 06.2022
- Welcomed customers to the store and engaged in friendly conversation.
- Prepared cabinet food and bottled beverages for customers.
- Restocked refrigerators and service stations.
- Accepted payments while operating a register
- Took customers food and beverage orders.
- Clearing away used dishes and cutlery from tables when customers are finished.
- Cleaning and preparing tables for use.
- Table delivery of food and beverage orders.
- Operated dishwasher
Receptionist
Astute
01.2017 - 10.2020
- Answered phone calls and connected callers to appropriate people.
- Welcomed clients to front desk and engaged in friendly conversations.
- Prepared teas and coffees for clients and co-workers when requested.
- Entered client details into hard copy files and shredded documents no longer useful.
- Maintained cleanliness of reception area.
Education
First Aid Certificate -
Australian Red Cross
Brisbane, QLD10.2023
High School Diploma -
St. Rita's College
Clayfield, QLD12.2022
Certificate III in Health Services Assistance - Health
Mater Education
Brisbane, QLD2021
Certificate II in Health Support - Health
Mater Education
Brisbane, QLD2020
Skills
Teamwork
Willingness to learn
Determination
Interpersonal skills and relationship building
Organisation
Time management
Empathy and active listening
Telephone and email etiquette
References
References available upon request.
Timeline
Dental Assistant and Receptionist
Brisbane Elite Smiles
10.2022 - 01.2024
Cafe Worker
Clementine Cafe
03.2022 - 06.2022
Back of House Team Member
Betty's Burgers & Concrete
10.2020 - 10.2022
Receptionist
Astute
01.2017 - 10.2020
First Aid Certificate -
Australian Red Cross
High School Diploma -
St. Rita's College
Certificate III in Health Services Assistance - Health
Mater Education
Certificate II in Health Support - Health
Mater Education
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