Olivia Mills
Kings Park, Melbourne,Victoria
Summary
Friendly and dedicated support worker with a wide range of valuable life experience and skills gained from multiple different industries. Highly-motivated employee with desire to take on new challenges and develop personal growth. I have a strong work ethic, exceptional communication and compassion that allows me to become a likeable team member and valued support worker. I am extremely proud of my attitude, quality of care and reliability that I bring everyday to my clients while representing my workplace to the best of my abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Disability Support Worker
PriviCare
Melton
09.2020 - 07.2023
- Provided emotional support to individuals with physical or mental disabilities.
- Established trusting relationships with clients and family members for quality of care.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Assisted clients with activities of daily living such as personal care (i.e. eating, dressing, grooming) and household duties (i.e. cooking, cleaning, organising)
- Organised recreational and educational activities for clients according to individual needs.
- Transported patients safely to organised social, recreational, educational activities/events and medical/well-being appointments.
- Administered medication according to doctor's orders and monitored side effects
- Managed challenging behaviors through positive reinforcement techniques.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Maintained records of services provided, client progress, and goals achieved.
- Encouraged independence by teaching skills needed for everyday life.
- Helped clients use adaptive equipment such as wheelchairs or ETac Turners with safe manual handling techniques
Warehouse Team Member
Labour Solutions Group
Truganina
01.2024 - Current
- Adhered to all compliance and safety regulations, policies, and maintained a clean, safe working environment.
- Received and unpacked incoming goods into storage locations, while simultaneously checking for product quantity and discrepancies against paperwork.
- Experience in operating an electric tugger machine, as well as pallet jacks.
- Packaged large quantity orders for multiple brands to retail stores accurately, while in accordance with each individual brand's packing requirements.
- Picked and fulfilled customer online orders accurately, efficiently, and in a timely manner, in accordance with each individual brand's packing requirements.
- Operated RF scanners daily for multiple tasks, such as picking and packing products, inbound stock replenishment, and inventory movements.
- Breaking down pallets of specialized stock to check accuracy and quantities against paperwork of received goods before repalletizing in specific requirements, such as batches and product numbers, to be shipped out to its next location.
- Collaborated with team members on various tasks related to order fulfillment activities or missing stock discrepancies.
- Stocked shelves with merchandise from deliveries and restocked as necessary.
HR Events Assistant
GEMA Group
Grand Prix Melbourne
- Greeted clients, staff and spectators in a professional manner.
- Assisted with the set up and organisation of HR check in tents
- Organized systems and managed the setup of event uniforms for different area dress codes
- Coordinated over 1500 staff to be dressed in accurate uniform at sign on before shift starts
- Transported staff within the large venue to their designated areas whilst navigating through heavy spectator traffic
- Monitored event progress throughout the day and made adjustments as needed whilst informing supervisors of changes
Warehouse Team Member
CRG Logistics
Truganina
08.2019 - 05.2020
Swimming Instructor
Jump! Swim Schools
Caroline Springs
10.2016 - 07.2017
Education
VCE Completion -
Lakeview Senior College
01.2016
Skills
- A friendly positive natured
- Great rapport building social skills
- Reliable and trustworthy
- Organised and punctual
- Compassionate
- Client management and maintaining skills
- Teamwork
- Fast learner and attentive to clients needs
Accomplishments
ATAR of 69.95
Top 10% of Victoria in English
PriviCare's Employee of the Month for delivering high quality and reliable services multiple times
Main PriviCare onboarding support worker with new clients to reflect company values and quality care
Captain and Coach of my women's netball team- running training, game days and led them to three grand final wins
Multiple player of the match awards for effort, sportsmanship and fairness
Best Junior Rider for the Great Victorian Bike Ride 2013 for resilience, preparedness and spirit
References
- Zoe, LSG Recruitment, 0478772677
- Tarryn Smith, PriviCare Supervisor and Roster Manager, 0407984544
- Meagan Amy, CRG Logistics, 0403585797
Certification
- Victorian Driver's License
- Current NDIS Screening Check
- Current Police Check
- Valid First Aid and CPR certificate
- Currently studying to obtain Certificate IV in Disability
Timeline
Warehouse Team Member
Labour Solutions Group
01.2024 - Current
Disability Support Worker
PriviCare
09.2020 - 07.2023
Warehouse Team Member
CRG Logistics
08.2019 - 05.2020
Swimming Instructor
Jump! Swim Schools
10.2016 - 07.2017
HR Events Assistant
GEMA Group
VCE Completion -
Lakeview Senior College
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