Summary
Work History
Education
Skills
Timeline
Generic

Olivia Mitford

Sydney,NSW

Summary

Strong motivated retail manager and Beauty therapist with 5+ years of experience optimizing productivity, efficiency and service quality. Performs well under pressure and using analogical thinking. Seeking an entry level full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Store Manager

Calvin Klein
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted with hiring, training and mentoring new staff members.

Beauty Therpaist

Glo Spa
  • Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results
  • Analyzed skin condition and made appropriate product recommendations
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Analyzed client needs and came up with individualized and continuous treatment plans.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Traffic Controller

Who Dares
  • Communicated with team members using hand signals and radios.
  • Assembled signs and cones to direct traffic through construction sites.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Routed traffic around construction sites for worker and driver safety.

Administrative Assistant

Belvia Services
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.

Education

Diploma - Beauty Therapist

Aus Academy Of Beauty Dermal And Laser Therapy
Rockdale, NSW
12.2020

Diploma - Salon Management

Aus Academy Of Beauty Dermal And Laser Therapy
Rockdale, NSW
12.2020

Certificate - Traffic Control

Skillisfy
Arnclifft
03.2020

Skills

  • Flexible and Adaptable
  • Calm Under Pressure
  • Attention to Detail
  • Analytical and Critical Thinking
  • First Aid/CPR
  • Time Management
  • Adaptability
  • Strategic Planning
  • Customer Service
  • Relationship Building

Timeline

Store Manager

Calvin Klein

Beauty Therpaist

Glo Spa

Traffic Controller

Who Dares

Administrative Assistant

Belvia Services

Diploma - Beauty Therapist

Aus Academy Of Beauty Dermal And Laser Therapy

Diploma - Salon Management

Aus Academy Of Beauty Dermal And Laser Therapy

Certificate - Traffic Control

Skillisfy

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Olivia Mitford