Olivia Molloy
Summary
My name is Olivia Molloy, and I am 20 years old. As a proven team leader and adept time manager, I excelled at Three Beans Cafe by fostering a positive environment and streamlining operations. My friendly demeanour and keen attention to detail enhanced customer experiences at Cruise Whitsundays, achieving efficient inventory management. I am skilled in both interpersonal communication and logistical coordination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Three Beans Cafe
03.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Stewardess/ Cruise Attendant
Cruise Whitsundays
01.2023 - 11.2023
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
- Participated actively in ongoing training sessions to stay current on industry best practices related to safety regulations.
Education
Bachelor of Education -
Southern Cross University
NSW10-2027
High School Diploma -
PBC, Palm Beach Currumbin High School
Palm Beach, QLD11-2022
Skills
- compassionate
- conflict resolution
- Adaptive and creative
Certification
- Obtained blue card
- First aid/ CPR
Timeline
Barista
Three Beans Cafe
03.2024 - Current
Stewardess/ Cruise Attendant
Cruise Whitsundays
01.2023 - 11.2023
Bachelor of Education -
Southern Cross University
High School Diploma -
PBC, Palm Beach Currumbin High School
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