Olivia Morgan
Educator/Manager
Cairns City
Summary
Encouraging manager with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work History
Regional Manager OSHC
PCYC Queensland
1 2023 - Current
- Established and maintained operational standards for 6 locations and 29 services.
- Identified above-average services and implemented change management and network restructuring strategies for under-performing services.
- Built and deepened partnerships with industry leaders and key stakeholders to strengthen collaborative efforts and promote quality services.
- Launched 5 new services through effective management of tenders and stakeholder relationships.
- Developed and implemented the statewide PCYC Outside School Hours program 'Kids in the Kitchen'
- Masterminded updates to workflows and revitalised teams to meet changing organisation needs and boost team member performance.
- Maximised performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Planned and budgeted accurately to provide organisation with resources needed to operate effectively.
- Managed and motivated employees to be productive and engaged in work.
- Communicated clearly with employees and stakeholders to keep everyone on same page and working toward established goals.
- Cultivated positive rapport with employees to boost regions morale and promote employee retention.
- Assisted in organising and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with organisation goals.
Teacher
Trinity Bay State High School
01.2020 - 12.2022
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Piloted the Year 9 and 10 program to address Australian Food Technology and Food and Nutrition standards.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Founding member of the Cultural Capability Team
LivWell Nutrition
Self-employed
02.2020 - Current
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Created and prepared visual aids, manuals and other materials used in teaching.
- Provided appropriate follow-up according to patient's individual treatment goals and referred patients to outpatient and community services as appropriate.
- Managed multiple nutritional educational groups to increase client nutrition knowledge.
- Controlled costs and optimised spending via restructuring of budgets for inventory purchasing and costings.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored expenditures to mitigate risk of overages.
Social Media Marketing Manager
The Globe Group
10.2017 - Current
- 6 retail stores) A total of 13468k followers.
- Developed Engaged Community of Followers for Client.
- Increased Inbound Traffic for Clients’ Websites by up to 32 Percent.
- Developed Content for Clients’ Websites.
- Applied Analytics Tools to Boost Websites’ Reach.
- Successfully creating must-follow social media feeds.
Teacher
St. Helens School
10.2017 - 12.2019
- English Teacher
- Reviewed International curriculum
- Networked with other educators to promote awareness of advanced teaching practices and development of 21st Century skills.
Teacher
Oatlands District High School
03.2015 - 10.2017
- Head of HPE K-6; Head of Garden Program - K-10.
- Year 7/8 Co-ordinator
- Designing, planning and implementing curriculum and resources for programs - K-12 PDHPE program, timetabled garden/nutrition program.
- Teaching yoga to students and community members weekly.
- Organising and running multiple sports carnivals – swimming and athletics (300+ students) - site planning, course development, risk management, OH&S, emergency management and mapping skills.
LivWell Food
Self-employed
03.2015 - 10.2017
- LivWell Food Creating an effective and user-friendly online website – including a store.
- Implementing social marketing strategies for Facebook, Instagram, Twitter.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Updating social marketing on a daily basis.
- Using SEOs effectively.
- Attending multiple Health and Wellness events.
- Planning and running nutritional cooking classes for business corporations such as Diabetes Tasmania.
- Designing hundreds of nutritional recipes.
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational needs.
Teacher
Purnululu Independent Aboriginal School
02.2013 - 11.2014
- Designing and implementing The Kathy Walker Approach program for Years K-6.
- Designing and implementing a school and community garden.
- Designing and implementing a successful school and community nutritional program.
- Communicating with stakeholders including local council, business, elders, community members and school.
- Producing a marketing and communications program.
- Working with local business to implement positive healthy eating resources.
Teacher
Methodist Ladies College
02.2009 - 12.2012
- House Teacher (Year 9/10 Coordinator)
- Teaching Year 11 and 12 Physical Education and Health Studies/Cert II/III Fitness and Sport and Recreation
- Developing and implementing a Year 7-10 Wellbeing Program
Education
Certificate II And III - Health Services Assistance And Community Services
ConnectNGrow
Queensland 01.2021 - 01.2022
Certificate IV in Training And Assessment -
BluePrint
03.2020 - 03.2020
Master of Human Nutrition - Population Health Promotion
Deakin University
Melbourne 01.2012 - 12.2014
Yoga Teachers Certificate -
Santosha
Bali 10.2014 - 10.2014
Certificate IV Personal Trainer And Gym Instructor -
Fitness Australia
01.2010 - 07.2010
Bachelor of Human Movement - Education
University Of Tasmania
Tasmania 01.2009 - 12.2012
Skills
Line-manage teams of 10 staff
Highly resilient
An entrepreneurial ‘can-do’ attitude
Curriculum/program development
Program management
Needs assessments
Teamwork and Collaboration
References
On request
Timeline
Certificate II And III - Health Services Assistance And Community Services
ConnectNGrow
01.2021 - 01.2022
Certificate IV in Training And Assessment -
BluePrint
03.2020 - 03.2020
LivWell Nutrition
Self-employed
02.2020 - Current
Teacher
Trinity Bay State High School
01.2020 - 12.2022
Teacher
St. Helens School
10.2017 - 12.2019
Social Media Marketing Manager
The Globe Group
10.2017 - Current
Teacher
Oatlands District High School
03.2015 - 10.2017
LivWell Food
Self-employed
03.2015 - 10.2017
Yoga Teachers Certificate -
Santosha
10.2014 - 10.2014
Teacher
Purnululu Independent Aboriginal School
02.2013 - 11.2014
Master of Human Nutrition - Population Health Promotion
Deakin University
01.2012 - 12.2014
Certificate IV Personal Trainer And Gym Instructor -
Fitness Australia
01.2010 - 07.2010
Teacher
Methodist Ladies College
02.2009 - 12.2012
Bachelor of Human Movement - Education
University Of Tasmania
01.2009 - 12.2012
Regional Manager OSHC
PCYC Queensland
1 2023 - Current
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