Dynamic bartender with extensive experience at Sorrento Hotel, excelling in customer service and safety compliance. Recognized for training staff and enhancing beverage preparation skills, while maintaining a clean and efficient bar environment. Proven ability to resolve conflicts and foster teamwork, ensuring exceptional guest experiences in fast-paced settings.
• Executed opening and closing duties, including supply restocking.
• Followed safety protocols for handling sharp tools and hazardous chemicals.
• Maintained comprehensive inventory of liquors, beers, wines, and other beverages.
• Cultivated strong working relationships with colleagues through effective communication.
• Prepared alcoholic and non-alcoholic beverages according to established recipes.
Greeted customers warmly, and provided exceptional service throughout shifts.
• Trained new bartenders on drink preparation and upselling strategies.
• Neatly sliced and pitted fruit for garnishing drinks.
• Resolved customer complaints in a professional manner.
• Maintained safety and sanitation standards with firm enforcement amongst bar staff.
• Cleaned up spills and broken glassware and safely disposed of sharp pieces.
• Remained calm and poised during busy periods, promoting great customer service to guests.
• Displayed and retained extensive knowledge of liquors, wines and beers
• Adhered to state regulations regarding serving alcohol responsibly.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.